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Customer satisfaction
Consumer behaviour
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International journal of production research
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ECONIS (ZBW)
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Predicting customers' behavioral intentions toward ATM services
Sahi, Gurjeet Kaur
;
Gupta, Sangeeta
- In:
Journal of Indian business research
5
(
2013
)
4
,
pp. 251-270
Persistent link: https://www.econbiz.de/10010364805
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2
Service profit chain and throughput orientation : a manager-employee-customer triad perspective in services
Patel, Pankaj
;
Sahi, Gurjeet Kaur
;
Gupta, Mahesh Chander
; …
- In:
International journal of production research
58
(
2020
)
17
,
pp. 5196-5217
Persistent link: https://www.econbiz.de/10012266149
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3
Exploring the impact of brand equity and customer satisfaction on customer loyalty
Kaur, Gurjeet
;
Mahajan, Neetu
- In:
Metamorphosis : a journal of management research
10
(
2011
)
2
,
pp. 27-47
Persistent link: https://www.econbiz.de/10010226941
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