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Patient satisfaction scores and their relationship to hospital website quality measures

Ford, Eric W.; Huerta, Timothy R.; Diana, Mark L.; … - In: Health marketing quarterly 30 (2013) 4, pp. 334-348

Persistent link: https://www.econbiz.de/10010244736

Correlation between attributes concerning social media marketing and private healthcare sector

Sharma, Vaishali; Gupta, Mahima - In: Manthan : journal of commerce and management 6 (2019) 1, pp. 1-15

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The local environment matters : evidence from digital healthcare services for patient engagement

Aljafari, Ruba; Soh, Franck; Setia, Pankaj; Agarwal, Ritu - In: Journal of the Academy of Marketing Science 52 (2024) 5, pp. 1343-1365

Persistent link: https://www.econbiz.de/10015192729

From offline healthcare to online health services : the role of offline healthcare satisfaction and habits

Zhang, Xiaofei; Guo, Xitong; Lai, Kee-hung; Yin, Chunxiao; … - In: Journal of electronic commerce research : JECR 18 (2017) 2, pp. 138-154

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Exploring users' willingness to disclose personal information in online healthcare communities : the role of satisfaction

Sun, Shiwei; Zhang, Jin; Zhu, Yiwei; Jiang, Mian; Chen, … - In: Technological forecasting & social change : an … 178 (2022), pp. 1-10

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Promising European research results to improve hospitality in healthcare by eHealth

Zsarnoczky-Dulhazi, Fanny; Zsarnoczky, Martin; Kopper, Bence - In: International journal of hospitality management 112 (2023), pp. 1-5

Persistent link: https://www.econbiz.de/10014334467

Patient satisfaction with healthcare delivery systems

Baalbaki, Imad; Ahmed, Zafar U.; Pashtenko, Valentin H.; … - In: International journal of pharmaceutical and healthcare … 2 (2008) 1, pp. 47-62

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Telemedicine acceptance during the COVID-19 pandemic : user satisfaction and strategic healthcare marketing considerations

Sabbir, Md. Mahiuddin; Khan Md. Raziuddin Taufique; … - In: Health marketing quarterly 38 (2021) 2/3, pp. 168-187

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How satisfactory are empathetic care and robotic assistance in telemedicine services?

Saxena, Shilpi; Prashar, Anupama - In: The service industries journal 43 (2023) 11/12, pp. 827-853

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Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials : a PLS-SEM study on Alodokter application

Pramudita, Eka; Achmadi, Hendra; Nurhaida, Hansa - In: Journal of innovation and entrepreneurship : JIE 12 (2023), pp. 1-21

Telemedicine has become increasingly important in healthcare, especially with the COVID-19 pandemic. Despite, Younger generations are more fluent in using technology, previous study shows that older generations (Gen-X) are more satisfied in using telemedicine compared to younger generations....

Persistent link: https://www.econbiz.de/10014497124