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Customer satisfaction
Consumer behaviour
106,268
Konsumentenverhalten
103,825
Entscheidung
26,804
Decision
23,614
Theorie
22,541
Theory
22,248
Relationship marketing
13,332
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13,304
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10,721
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9,393
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8,858
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8,846
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8,553
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8,511
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8,407
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7,890
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7,563
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7,560
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7,309
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7,288
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6,971
Brand
6,960
Online-Marketing
5,957
Internet marketing
5,942
USA
5,727
Service quality
5,484
Dienstleistungsqualität
5,441
United States
5,419
Deutschland
5,399
Einzelhandel
5,156
Tourismus
5,138
Retail trade
5,110
Electronic Commerce
5,067
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5,050
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5,010
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4,996
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Han, Heesup
74
Mattila, Anna S.
33
Usman, Osly
26
Prayag, Girish
25
Bilgihan, Anil
19
Hyun, Sunghyup Sean
19
Wong, IpKin Anthony
19
Loureiro, Sandra Maria Correia
18
Mittal, Vikas
18
Aksoy, Lerzan
17
Klaus, Philipp
17
Law, Rob
17
Prentice, Catherine
17
Ahn, Jiseon
16
Gustafsson, Anders
16
Ryu, Kisang
16
Jang, Soocheong (Shawn)
15
Keiningham, Timothy
15
Qu, Hailin
15
Su, LuJun
15
Söderlund, Magnus
15
Assaker, Guy
14
Chua, Bee-Lia
14
Prybutok, Victor R.
14
Balaji, M. S.
13
Bang, Nguyen
13
Larivière, Bart
13
Rather, Raouf Ahmad
13
Sajad Rezaei
13
Sharma, Piyush
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Gil Saura, Irene
12
Hsu, Maxwell K.
12
Hwang, Jinsoo
12
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12
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12
Paul, Justin
12
Sparks, Beverley
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
Institute of Leadership and Management <London>
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
396
International journal of hospitality management
244
Journal of business research : JBR
211
Journal of travel and tourism marketing
146
Tourism management : research, policies, practice
141
The journal of services marketing
131
International journal of contemporary hospitality management
114
Journal of hospitality marketing & management
112
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
95
Cogent business & management
84
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
75
Asia Pacific journal of marketing and logistics
73
Tourism management perspectives : TMP
73
Services marketing quarterly
72
The service industries journal
71
Psychology & marketing
67
Journal of hospitality and tourism insights
60
Journal of Islamic marketing
59
Tourism analysis : an interdisciplinary tourism & hospitality journal
56
Service business
55
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Journal of service management
53
Journal of service research : JSR
50
Journal of vacation marketing
47
International journal of electronic marketing and retailing : IJEMR
45
Journal of strategic marketing
42
International journal of retail and distribution management
39
European journal of marketing : EJM
38
International journal of retail & distribution management
38
The international review of retail, distribution and consumer research
38
Total quality management & business excellence
38
Journal of Asian finance, economics and business : JAFEB
37
Journal of air transport management
37
The international journal of bank marketing : IJBM
35
International journal of quality and service sciences
34
Journal of retailing
33
Journal of service research
33
International journal of quality & reliability management
32
International journal of services, economics and management
31
Journal of Services Marketing
31
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ECONIS (ZBW)
7,882
Other ZBW resources
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BASE
2
RePEc
1
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1
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
2
Couple's
decision
-making process and their satisfaction with the tourist destination
Rojas-de-Gracia, María-Mercedes
;
Alarcón-Urbistondo, Pilar
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
5
,
pp. 824-836
Persistent link: https://www.econbiz.de/10012050657
Saved in:
3
Prioritizing destination attributes for optimal resource allocation : a study of Chinese tourists visiting Britain
Lin, Zhibin
;
Vlachos, Ilias
;
Ollier, Joseph
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1013-1026
Persistent link: https://www.econbiz.de/10011941834
Saved in:
4
Understanding memorable tourism experiences and behavioural intentions of heritage tourists
Rasoolimanesh, S. Mostafa
;
Seyfi, Siamak
;
Hall, Colin …
- In:
Journal of destination marketing & management
21
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013041346
Saved in:
5
The impact of self-congruity and evaluation of the place on WOM : perspectives of tourism destination residents
Šegota, Tina
;
Chen, Ning
;
Golja, Tea
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
4
,
pp. 800-817
Persistent link: https://www.econbiz.de/10012880658
Saved in:
6
Modeling hedonic motive-based segments of wine festival visitors using
decision
tree approach
Payini, Valsaraj
;
Bolar, Kartikeya
;
Mallya, Jyothi
; …
- In:
International journal of wine business research
34
(
2022
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10012886214
Saved in:
7
Impact of virtual reality experiences on destination image and visit intentions : the moderating effects of immersion, destination familiarity and sickness
Anaya-Sánchez, Rafael
;
Rejón-Guardia, Francisco
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
11
,
pp. 3607-3627
Persistent link: https://www.econbiz.de/10015141935
Saved in:
8
Post-event visits as the sources of marketing strategy sustainability : a conceptual model approach
Li, Hui
;
Song, Wei
;
Collins, Roger
- In:
Journal of business economics and management
15
(
2014
)
1
,
pp. 74-95
Persistent link: https://www.econbiz.de/10010256691
Saved in:
9
The indirect effects of destination image on destination loyalty intention through tourist satisfaction and perceived value : the bootstrap approach
Song, Zibin
;
Su, Xin
;
Li, Liaoning
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 386-409
Persistent link: https://www.econbiz.de/10009775403
Saved in:
10
Destination image and behavior intention of travelers to Thailand : the moderating effect of perceived risk
Tavitiyaman, Pimtong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 169-185
Persistent link: https://www.econbiz.de/10009775463
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