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Relationship quality and giving behaviour in the UK fundraising sector : exploring the antecedent roles of religiosity and self-construal
Skarmeas, Dionysis
;
Shabbir, Haseeb A.
- In:
European journal of marketing : EJM
45
(
2011
)
5
,
pp. 720-738
Persistent link: https://www.econbiz.de/10009231885
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Corporate image : a service recovery perspective
Mostafa, Rania B.
;
Lages, Cristiana R.
;
Shabbir, Haseeb A.
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 468-483
Persistent link: https://www.econbiz.de/10011392283
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3
Exploring frontline employee-customer linkages : a psychological contract perspective
Kutaula, Smirti
;
Gillani, Alvina
;
Leonidou, Leonidas C.
; …
- In:
International journal of human resource management
33
(
2022
)
9
,
pp. 1848-1885
Persistent link: https://www.econbiz.de/10013370220
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