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Competitiveness review : CR
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Vision : the journal of business perspective
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ECONIS (ZBW)
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Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
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2
How phygital customers' experience transforms the retail banking sector? : Examining customer engagement and patronage intentions
Kumar, Jitender
;
Rana, Sudhir
;
Rani, Garima
;
Rani, Vinki
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 92-106
Persistent link: https://www.econbiz.de/10014485368
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