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~subject:"Customer satisfaction"
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Customer satisfaction
Sustainability
38
Sustainable development
30
Lieferantenmanagement
26
Supplier relationship management
26
Nachhaltige Entwicklung
24
Nachhaltigkeit
24
Corporate social responsibility
22
Corporate Social Responsibility
21
Supply chain
20
Supply chain management
20
Kundenzufriedenheit
19
B-to-B-Marketing
17
Business-to-business marketing
17
Lieferkette
14
Norway
14
Beziehungsmarketing
13
Relationship marketing
13
Triple bottom line
13
Business network
12
Confidence
12
Unternehmensnetzwerk
12
Vertrauen
12
Marketing
11
Taiwan
10
Business model
9
Norwegen
9
Salespeople
9
Satisfaction
9
Verkaufspersonal
9
Latin America
8
Selling
8
South Africa
8
Trust
8
Verkauf
8
Arbeitszufriedenheit
7
Geschäftsmodell
7
Job satisfaction
7
Research
7
Service quality
7
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Undetermined
14
Free
4
CC license
3
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Article
20
Book / Working Paper
1
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Article in journal
18
Aufsatz in Zeitschrift
18
case-report
1
conceptual-paper
1
Language
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English
21
Author
All
Svensson, Göran
17
Padin, Carmen
8
Høgevold, Nils M.
6
Ferro-Soto, Carlos
5
Høgevold, Nils
4
Ferro, Carlos
3
Mpinganjira, Mercy
3
Otero-Neira, Carmen
3
Padín, Carmen
3
Roberts-Lombard, Mornay
3
Svensson, Goran
3
Guan, Jyh-Liang
2
Lee, Tzong-ru
2
Mostert, Pierre
2
Mysen, Tore
2
Sosa Varela, Juan Carlos
2
Bogaards, Marlene
1
Chin Lin, Yao
1
Heng Tsai, Ping
1
Kelly, Stephen
1
November, Peter
1
Payan, Janice
1
Payan, Janice M.
1
Ramsay, John
1
Rodríguez, Rocío
1
Wagner, Beverly
1
Zietsman, Mariëtte L.
1
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International journal of procurement management
3
European Business Review
2
Journal of business-to-business marketing
2
The journal of business & industrial marketing
2
European business review
1
European research on management and business economics
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
Journal of business economics and management
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of small business and entrepreneurship : JSBE
1
South African journal of business management
1
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ECONIS (ZBW)
19
Other ZBW resources
2
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1
Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos
;
Padin, Carmen
;
Svensson, Göran
;
Payan, …
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
Saved in:
2
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
3
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
4
Action and social alignment components of collaboration in SME business relationships
Payan, Janice M.
;
Padín, Carmen
;
Ferro, Carlos
; …
- In:
Journal of small business and entrepreneurship : JSBE
31
(
2019
)
6
,
pp. 463-481
Persistent link: https://www.econbiz.de/10012240074
Saved in:
5
Constituents of buyers' satisfaction in Puerto Rican business relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
;
Mysen, Tore
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 193-215
Persistent link: https://www.econbiz.de/10009630946
Saved in:
6
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
7
The sequential logic of quality constructs in sales business relationships : model and findings
Ferro-Soto, Carlos
;
Padín, Carmen
;
Svensson, Göran
; …
- In:
International journal of procurement management
19
(
2024
)
4
,
pp. 473-498
Persistent link: https://www.econbiz.de/10015064916
Saved in:
8
Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
Saved in:
9
Action and social alignment constituents of collaboration in B2B relationships : buyer and seller perspectives
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Otero-Neira, Carmen
; …
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
3
,
pp. 194-225
Persistent link: https://www.econbiz.de/10013336339
Saved in:
10
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
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