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Customer satisfaction
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Kumar, Vinod
4
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Shareef, Mahmud Akhter
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Athmay, ALaa Aldin A. AL
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Dwivedi, Yogesh K.
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Fantazy, Kamel
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Jhamb, Deepika
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Kataria, Sonia
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International journal of electronic marketing and retailing : IJEMR
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ECONIS (ZBW)
8
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Student satisfaction as an antecedent to employee engagement among edupreneurs : a review and future research agenda
Uppal, Aakanksha
;
Sharma, Ila
;
Dhiman, Rahul
- In:
World review of entrepreneurship, management and …
20
(
2024
)
2
,
pp. 117-137
Persistent link: https://www.econbiz.de/10015055498
Saved in:
2
Measuring QSR service quality on behavioral intentions of gen Z customers using QUICKSERV : mediating effect of service value and satisfaction
Ghosh, Pratik
;
Jhamb, Deepika
;
Dhiman, Rahul
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2351-2370
Persistent link: https://www.econbiz.de/10014470786
Saved in:
3
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
4
How phygital customers' experience transforms the retail banking sector? : Examining customer engagement and patronage intentions
Kumar, Jitender
;
Rana, Sudhir
;
Rani, Garima
;
Rani, Vinki
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 92-106
Persistent link: https://www.econbiz.de/10014485368
Saved in:
5
A serial mediation model for investigating the impact of e-CRM services on customer loyalty in the Indian healthcare industry
Singh, Pratyancha
;
Kumar, Vinod
;
Kataria, Sonia
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
1
,
pp. 62-86
Persistent link: https://www.econbiz.de/10013549034
Saved in:
6
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh K.
; …
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
7
The role of e-sellers' overall reputation on trust formation, purchase intention and purchase satisfaction : a developing country perspective
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Kumar, Uma
; …
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 105-134
Persistent link: https://www.econbiz.de/10003781018
Saved in:
8
E-government adoption and user's satisfaction : an empirical investigation
Athmay, ALaa Aldin A. AL
;
Fantazy, Kamel
;
Kumar, Vinod
- In:
EuroMed journal of business
11
(
2016
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10011567863
Saved in:
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