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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
70
Konsumentenverhalten
68
Malaysia
50
Lieferkette
33
Supply chain
33
Kundenzufriedenheit
32
Beziehungsmarketing
29
Relationship marketing
29
Dienstleistungsqualität
19
Manufacturing industries
19
Service quality
19
Holiday behaviour
18
Industrie
18
Urlaubsverhalten
18
Hotel industry
16
Hotellerie
16
Luxury goods
15
Luxusgüter
15
Environmental management
14
Logistics
14
Logistik
14
Sustainable development
14
Brand image
13
Emotion
13
Markenimage
13
Nachhaltige Entwicklung
13
Quality management
13
Qualitätsmanagement
13
Umweltmanagement
13
Gastronomie
12
Innovation adoption
12
Restaurant industry
12
Sustainability
12
Tourism
12
Tourismus
12
Airline
11
Fluggesellschaft
11
Brand management
10
Innovationsakzeptanz
10
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32
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English
32
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Hyun, Sunghyup Sean
24
Han, Heesup
10
Iranmanesh, Mohammad
7
Foroughi, Behzad
4
Yu, Jongsik
4
Kim, Insin
3
Lee, Kwang-Ho
3
Nikbin, Davoud
3
Fernando, Yudi
2
Ghobakhloo, Morteza
2
Kim, Wansoo
2
Seo, Jungwoon
2
Suhaiza Zailani
2
Algunaid, Najib
1
Asadi, Shahla
1
Choi, Byung-ho
1
Choo, Seung-Woo
1
Elaheh Yadegaridehkordi
1
Ghazali Musa
1
Ho, Theresa Char Fei
1
Hwang, Jinsoo
1
Ishak Ismail
1
Jeon, Sang Mi
1
Kang, Juhee
1
Khairul Anuar Mohammad Shah
1
Kim, Dong Jin
1
Kim, Samuel Seongseop
1
Koay Li Li
1
Koo, Bonhak
1
Lee, Yong-ki
1
Magnini, Vincent P.
1
Manthiou, Aikaterini
1
Marimuthu, Malliga
1
Mastura Jaafar
1
Naser Valaei
1
Neethiahnanthan Ari Ragavan
1
Nilashi, Mehrbakhsh
1
Perdue, Richard R.
1
Rasoolimanesh, S. Mostafa
1
Rohaizat Baharun
1
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International journal of hospitality management
7
Journal of travel and tourism marketing
7
Tourism management : research, policies, practice
3
Asia-Pacific journal of business administration
2
International journal of contemporary hospitality management
2
International journal of productivity and quality management : IJPQM
1
International journal of sports marketing & sponsorship
1
Journal of Islamic marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Review of managerial science
1
The service industries journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
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1
Predicting Muslim medical tourists' satisfaction with Malaysian Islamic friendly hospitals
Suhaiza Zailani
;
Suhana Mohezar Ali
;
Iranmanesh, Mohammad
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 159-167
Persistent link: https://www.econbiz.de/10011555690
Saved in:
2
A study of relationship marketing in Malaysian banks : does guanxi influence small medium enterprise owners' satisfaction?
Fernando, Yudi
;
Ho, Theresa Char Fei
;
Algunaid, Najib
; …
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
1
,
pp. 22-40
Persistent link: https://www.econbiz.de/10009745162
Saved in:
3
The role of airline travelers' pre-recovery emotions during the service recovery process
Nikbin, Davoud
;
Iranmanesh, Mohammad
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 677-691
Persistent link: https://www.econbiz.de/10011386973
Saved in:
4
Effect of augmented reality applications on attitude and behaviours of customers : cognitive and affective perspectives
Iranmanesh, Mohammad
;
Senali, Madugoda Gunaratnege
; …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
5
,
pp. 1067-1092
Persistent link: https://www.econbiz.de/10015326644
Saved in:
5
The impacts of Shariah-compliant hotel attributes on Muslim travellers revisit intention : religiosity as a moderator
Sulaiman, Zaidatul Akma
;
Iranmanesh, Mohammad
; …
- In:
Journal of Islamic marketing
13
(
2022
)
10
,
pp. 2108-2125
Persistent link: https://www.econbiz.de/10013349553
Saved in:
6
Determinants of continuance intention to use food delivery apps : findings from PLS and fsQCA
Foroughi, Behzad
;
Elaheh Yadegaridehkordi
;
Iranmanesh, …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1235-1261
Persistent link: https://www.econbiz.de/10014483836
Saved in:
7
Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 592-611
Persistent link: https://www.econbiz.de/10012256154
Saved in:
8
Recollection of the sea cruise : the role of cruise photos and other passengers on the ship
Kang, Juhee
;
Manthiou, Aikaterini
;
Kim, Insin
;
Hyun, …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1286-1308
Persistent link: https://www.econbiz.de/10011627507
Saved in:
9
An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Hyun, Sunghyup Sean
- In:
Review of managerial science
9
(
2015
)
4
,
pp. 731-749
Persistent link: https://www.econbiz.de/10011346095
Saved in:
10
A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : the moderating role of emotional expressivity
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 426-438
Persistent link: https://www.econbiz.de/10010509464
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