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~subject:"Customer satisfaction"
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Response rates in hospitality...
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Customer satisfaction
Consumer behaviour
60
Konsumentenverhalten
58
Kundenzufriedenheit
37
Service quality
30
Dienstleistungsqualität
28
Holiday behaviour
25
Urlaubsverhalten
25
Hotel industry
24
Hotellerie
24
Tourism
24
Gastronomie
21
Restaurant industry
21
Tourismus
20
Beziehungsmarketing
18
Relationship marketing
18
Emotion
17
Tourism industry
16
Tourismuswirtschaft
16
Gastgewerbe
15
Hospitality industry
15
USA
14
United States
14
Satisfaction
13
Social Web
11
Social web
11
Viral marketing
9
Virales Marketing
9
Bibliometrics
8
Bibliometrie
8
Confidence
8
Beschwerdemanagement
7
Complaint management
7
Hospital
7
Krankenhaus
7
Tourism marketing
7
Tourismusmarketing
7
Vertrauen
7
Arbeitszufriedenheit
6
Coronavirus
6
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3
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English
40
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Ryu, Kisang
20
Ali, Faizan
13
Cobanoglu, Cihan
13
Han, Heesup
6
Amin, Muslim
5
Berezina, Katerina
3
Bilgihan, Anil
3
Okumus, Fevzi
3
Aureliano-Silva, Leonardo
2
Bogicevic, Vanja
2
Bujisic, Milos
2
El-Manstrly, Dahlia
2
Jang, Soocheong (Shawn)
2
Jung, Jae Min
2
Kashif Hussain
2
Min, Kyeong Sam
2
Parvez, M. Omar
2
Yang, Wan
2
Acampora, Alessia
1
Aldakhil, Abdullah Mohamed
1
Bahja, Frida
1
Bilgihan, Cihan
1
Choi, Eun-Kyong
1
Ciftci, Olena
1
Dey, Bidit Lal
1
Eluwole, Kayode Kolawole
1
Filieri, Raffaele
1
Fu, Xiaoxiao
1
Gannon, Martin Joseph
1
Ghazanfar Ali Abbasi
1
Gon Kim, Woo
1
Haugtvedt, Curtis P.
1
Herjanto, Halimin
1
Kim, Hyun Jeong
1
Kim, Myung-Ja
1
Kim, Tae Hee
1
Kim, Woo Gon
1
Kim, Woon Gon
1
Kwansa, Francis A.
1
Lee, Hye-rin
1
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International journal of hospitality management
8
International journal of contemporary hospitality management
4
Journal of hospitality marketing & management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of travel and tourism marketing
3
International Journal of Contemporary Hospitality Management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of quality & reliability management
1
Journal for global business advancement : JGBA
1
Journal of Hospitality and Tourism Technology
1
Journal of air transport management
1
Journal of business research : JBR
1
Journal of hospitality and tourism insights
1
Journal of transnational management : the official journal of the International Management Development Association
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing letters : a journal of research in marketing
1
Technological forecasting & social change : an international journal
1
Tourism management : research, policies, practice
1
Tourism review
1
Young consumers : insight and ideas for responsible marketers
1
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ECONIS (ZBW)
37
Other ZBW resources
3
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1
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
2
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan
;
Ryu, Kisang
- In:
Young consumers : insight and ideas for responsible …
16
(
2015
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Saved in:
3
The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
4
Resort hotel service performance (RESERVE) : an instrument to measure tourists’ perceived service performance of resort hotels
Ali, Faizan
;
Kashif Hussain
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 556-569
Persistent link: https://www.econbiz.de/10011729146
Saved in:
5
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
6
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
7
The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup
;
Ryu, Kisang
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
Saved in:
8
DINESCAPE, emotions and behavioral intentions in upscale restaurants
Ryu, Kisang
-
2005
Persistent link: https://www.econbiz.de/10003953007
Saved in:
9
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived price
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
10
New or repeat customers : how does physical environment influence their restaurant experience?
Ryu, Kisang
;
Han, Heesup
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 599-611
Persistent link: https://www.econbiz.de/10009130570
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