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The influence of internal market orientation on external outcomes : the mediating role of employees’ attitudes
Tortosa Edo, Vicent; Llorens-Monzonís, Jaume; … - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 486-523
Persistent link: https://www.econbiz.de/10011400725
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Customer loyalty in clusters: perceived value and satisfaction as antecedents
Callarisa Fiol, Luis J.; Bigné Alcañiz, J. Enrique; … - In: Journal of business-to-business marketing 16 (2009) 3, pp. 276-316
Persistent link: https://www.econbiz.de/10003891860
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Internal market orientation and its influence on the satisfaction of contact personnel
Tortosa-Edo, Vicent; Sánchez-García, Javier; … - In: The service industries journal 30 (2010) 7/8, pp. 1279-1297
Persistent link: https://www.econbiz.de/10003996865
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Managing dive centres : SCUBA divers' behavioural intentions
Palau i Saumell, Ramon; Foprgas-Coll, Santiago; … - In: European Sport management quarterly : ESMQ 14 (2014) 4, pp. 422-443
Persistent link: https://www.econbiz.de/10010413283
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The role of trust in cruise passenger behavioral intentions : the moderating effects of the cruise line brand
Coll, Santiago Forgas; Palau i Saumell, Ramon; … - In: Management decision : MD 52 (2014) 8, pp. 1346-1367
Persistent link: https://www.econbiz.de/10010422413
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Urban destination loyalty drivers and cross-national moderator effects : the case of Barcelona
Forgas-Coll, Santiago; Palau i Saumell, Ramon; … - In: Tourism management : research, policies, practice 33 (2012) 6, pp. 1309-1320
Persistent link: https://www.econbiz.de/10009576036
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Examining how country image influences destination image in a behavioral intentions model : the cases of Lloret de Mar (Spain) and Cancun (Mexico)
Palau i Saumell, Ramon; Coll, Santiago Forgas; … - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 949-965
Persistent link: https://www.econbiz.de/10011627370
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Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra; Roig, Juan Carlos Fandos; … - In: International journal of retail and distribution management 50 (2022) 1, pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
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User-generated content sources in social media : a new approach to explore tourist satisfaction
Narangajavana Kaosiri, Yeamduan; Callarisa Fiol, Luis José - In: Journal of travel research : a quarterly publication of … 58 (2019) 2, pp. 253-265
Persistent link: https://www.econbiz.de/10011982325
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Analyzing the relationship between healthcare quality and patient satisfaction in the case of Spain : some panel data evidence
Ortega Perals, Paula; Cruz Rambaud, Salvador; … - In: Disruptions, Diversity, and Ethics in Marketing : First …, (pp. 39-50). 2025
Persistent link: https://www.econbiz.de/10015117935