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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
106,078
Konsumentenverhalten
103,635
Theorie
14,914
Theory
14,655
Relationship marketing
12,956
Beziehungsmarketing
12,928
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6,929
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6,918
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5,639
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5,628
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5,248
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5,204
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5,118
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5,074
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4,932
USA
4,929
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4,895
Advertising effects
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4,664
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4,105
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Han, Heesup
68
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33
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23
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19
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Aksoy, Lerzan
17
Klaus, Philipp
17
Loureiro, Sandra Maria Correia
17
Prentice, Catherine
17
Ahn, Jiseon
16
Gustafsson, Anders
16
Mittal, Vikas
16
Keiningham, Timothy
15
Law, Rob
15
Qu, Hailin
15
Ryu, Kisang
15
Söderlund, Magnus
15
Wong, IpKin Anthony
15
Jang, Soocheong (Shawn)
14
Prybutok, Victor R.
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Balaji, M. S.
13
Bang, Nguyen
13
Chua, Bee-Lia
13
Larivière, Bart
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Lee, Seonjeong
12
Liu, Chih-Hsing
12
McColl-Kennedy, Janet R.
12
Paul, Justin
12
Rather, Raouf Ahmad
12
Sharma, Piyush
12
Van Vaerenbergh, Yves
12
Barnes, Donald C.
11
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11
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11
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National Bureau of Economic Research
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
Institute of Leadership and Management <London>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
392
International journal of hospitality management
239
Journal of business research : JBR
194
The journal of services marketing
129
International journal of contemporary hospitality management
111
Journal of travel and tourism marketing
108
Journal of hospitality marketing & management
107
Tourism management : research, policies, practice
91
Cogent business & management
79
Services marketing quarterly
70
Asia Pacific journal of marketing and logistics
68
Psychology & marketing
67
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
The service industries journal
65
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Journal of service management
53
Service business
53
Journal of Islamic marketing
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
49
Journal of service research : JSR
48
International journal of electronic marketing and retailing : IJEMR
45
Tourism management perspectives : TMP
44
Journal of hospitality and tourism insights
43
Journal of strategic marketing
41
International journal of retail and distribution management
39
International journal of retail & distribution management
38
The international review of retail, distribution and consumer research
38
Journal of air transport management
37
European journal of marketing : EJM
36
Total quality management & business excellence
36
The international journal of bank marketing : IJBM
35
International journal of quality and service sciences
34
Journal of vacation marketing
34
Tourism analysis : an interdisciplinary tourism & hospitality journal
34
Journal of retailing
33
Journal of service research
33
Journal of Services Marketing
32
Journal of internet commerce
31
Journal of the Academy of Marketing Science
31
Marketing intelligence & planning
31
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ECONIS (ZBW)
7,212
Other ZBW resources
162
BASE
3
RePEc
1
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1
Mainland Chinese gamblers' casino design
preferences
Wan, Penny Yim King
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
4
,
pp. 359-374
Persistent link: https://www.econbiz.de/10010188926
Saved in:
2
Consumer preference, satisfaction, and intentional behavior : investigating consumer
attitudes
for branded or unbranded products
Iazzi, Antonio
;
Vrontis, Demetris
;
Trio, Oronzo
; …
- In:
Journal of transnational management : the official …
21
(
2016
)
2
,
pp. 84-98
Persistent link: https://www.econbiz.de/10011527144
Saved in:
3
Approach and avoidance motivation : investigating hedonic consumption in a retail setting
Arnold, Mark J.
;
Reynolds, Kristy E.
- In:
Journal of retailing
88
(
2012
)
3
,
pp. 399-411
Persistent link: https://www.econbiz.de/10009622988
Saved in:
4
A theoretical analysis for the effect of increasing partitioning of preference structures on satisfaction with decision making
Kira, Mohamed Ihab
- In:
International journal of happiness and development
2
(
2015
)
4
,
pp. 303-330
Persistent link: https://www.econbiz.de/10011527460
Saved in:
5
The effect of structural alignment on choice-process satisfaction and preference formation : the moderating role of self-construal
Lee, Byung-Kwan
;
Lee, Wei-Na
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2747-2755
Persistent link: https://www.econbiz.de/10011506856
Saved in:
6
Guest
preferences
for service recovery procedures : conjoint analysis
Lee, Seung Hyun
- In:
Journal of hospitality and tourism insights
1
(
2018
)
3
,
pp. 276-288
Persistent link: https://www.econbiz.de/10011924278
Saved in:
7
Rationality, preference satisfaction and anomalous intentions : why rational choice theory is not self-defeating
Fumagalli, Roberto
- In:
Theory and decision : an international journal for …
91
(
2021
)
3
,
pp. 337-356
Persistent link: https://www.econbiz.de/10012661486
Saved in:
8
How
attitudes
translate to loyalty : an integrative model in service relationship marketing
Akhgari, Mehdi
;
Bruning, Edward R.
- In:
Journal of relationship marketing : innovations and …
23
(
2024
)
4
,
pp. 356-391
Persistent link: https://www.econbiz.de/10015190440
Saved in:
9
Prior consumer satisfaction and alliance encounter satisfaction attributions
Li, Ning
;
Murphy, William H.
- In:
The journal of consumer marketing
30
(
2013
)
4
,
pp. 371-381
Persistent link: https://www.econbiz.de/10009788899
Saved in:
10
Self-service technology versus traditional service : examining cognitive factors In the purchase of the airline ticket
López-Bonilla, Jesús Manuel
;
López Bonilla, Luis Miguel
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 497-508
Persistent link: https://www.econbiz.de/10010199555
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