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A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony; Lam, Iok Keng Veronica - In: Journal of travel and tourism marketing 33 (2016) 4/6, pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
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Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia; Vázquez Casielles, Rodolfo - In: Journal of business economics and management 18 (2017) 3, pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
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Building consumer loyalty through e-shopping experiences : the mediating role of emotions
Cachero-Martínez, Silvia; Vázquez Casielles, Rodolfo - In: Journal of retailing and consumer services 60 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012502704
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The influence of transaction cost variables on e-buyer satisfaction and loyalty : an e-business-to-consumer retailer context
De Meyer-Heydenrych, Christine; Struweg, Ilse - In: Journal of economic and financial sciences : JEF 14 (2021) 1, pp. 1-10
Persistent link: https://www.econbiz.de/10013363207
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Understanding customer satisfaction and loyalty in Indian retail sector : an empirical study
Khaled, Amgad S. D.; Almugari, Fatehi; Al-Dalaien, … - In: International journal of business excellence : IJBEX 31 (2023) 1, pp. 49-74
Persistent link: https://www.econbiz.de/10014389053
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The consequences of showrooming behaviour on customer satisfaction and loyalty
Mesquita, José Marcos Carvalho de; Shin, Hyunju; … - In: International journal of retail and distribution management 52 (2024) 12, pp. 1125-1141
Persistent link: https://www.econbiz.de/10015158277
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Consumer trust and satisfaction in the formation of consumer loyalty intentions in transactional exchange : the case of a mass discount retailer
Taylor, Steven A.; Donovan, Leigh Anne Novak; Ishida, … - In: Journal of relationship marketing : innovations & … 13 (2014) 2, pp. 125-154
Persistent link: https://www.econbiz.de/10010392656
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Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin; Bennett, Dag - In: International journal of retail & distribution management 42 (2014) 10, pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
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Customer satisfaction and loyalty in the Kuwaiti retail services market : why are satisfied buyers not always loyal buyers?
Pleshko, Larry P.; Heiens, Richard A. - In: The international review of retail, distribution and … 25 (2015) 1, pp. 55-71
Persistent link: https://www.econbiz.de/10010502834
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Sources of retailer personality : private brand perceptions
Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 28 (2016), pp. 117-125
Persistent link: https://www.econbiz.de/10011434111