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Supply chain cybermastery : building high performance supply chains of the future
Berger, Andrew J.; Gattorna, John - 2001
Persistent link: https://www.econbiz.de/10001519691
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The impact of returns policies on profitability : a fashion e-commerce case
Hjort, Klas; Lantz, Björn - In: Journal of business research : JBR 69 (2016) 11, pp. 4980-4985
Persistent link: https://www.econbiz.de/10011589050
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What's in the parcel locker? : exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia; Hellström, Daniel; Hjort, Klas - In: Journal of business research : JBR 88 (2018), pp. 421-427
Persistent link: https://www.econbiz.de/10011869863
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Online purchase return policy leniency and purchase decision : mediating role of consumer trust
Oghazi, Pejvak; Karlsson, Stefan; Hellström, Daniel; … - In: Journal of retailing and consumer services 41 (2018), pp. 190-200
Persistent link: https://www.econbiz.de/10011808585
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Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: Journal of business research : JBR 101 (2019), pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
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Online retail experience and customer satisfaction : the mediating role of last mile delivery
Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: The international review of retail, distribution and … 29 (2019) 3, pp. 306-320
Persistent link: https://www.econbiz.de/10012209282
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Supply chain cybermastery : building high performance supply chains of the future
Berger, Andrew John; Gattorna, John L. - 2001
Persistent link: https://www.econbiz.de/10004765394
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Rake policies of for-profit and non-profit online poker sites : a case study
Lantz, Björn; Isaksson, Anders - In: The journal of gambling business and economics 10 (2016) 3, pp. 12-29
Persistent link: https://www.econbiz.de/10011723792