Customer segmentation based on buying and returning behaviour
Year of publication: |
2013
|
---|---|
Authors: | Hjort, Klas ; Lantz, Björn ; Ericsson, Dag ; Gattorna, John |
Published in: |
International journal of physical distribution & logistics management : IJPD & LM. - Bingley : Emerald Publishing Limited, ISSN 0960-0035, ZDB-ID 184279-1. - Vol. 43.2013, 10, p. 852-865
|
Subject: | Strategy | E-commerce | Supply chain management | Buying behaviour | Customer segmentation | Lieferkette | Supply chain | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | Zielgruppe | Target group | Marktsegmentierung | Market segmentation | Online-Handel | Online retailing |
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