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~subject:"Electronic Commerce"
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Electronic Commerce
Consumer behaviour
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Grewal, Dhruv
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Customer relationship management in electronic markets
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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ECONIS (ZBW)
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1
High versus low online price discounts : effects on customers' perception of risk
Lee, Jung Eun
;
Stoel, Leslie
- In:
The journal of product & brand management
23
(
2014
)
6
,
pp. 401-412
Persistent link: https://www.econbiz.de/10010429354
Saved in:
2
Beliefs of small, independently owned rural retailers about internet use : a typology
Stoel, Leslie
;
Jeong, SoWon
;
Ernst, Stan
- In:
Marketing intelligence & planning
28
(
2010
)
1
,
pp. 88-104
Persistent link: https://www.econbiz.de/10003940485
Saved in:
3
Cultural differences between Korean and American apparel web sites
Lee, Mi Sook
;
Geistfeld, Loren V.
;
Stoel, Leslie
- In:
Journal of fashion marketing and management
11
(
2007
)
4
,
pp. 511-528
Persistent link: https://www.econbiz.de/10003736076
Saved in:
4
Online channel use and satisfaction in a multichannel service context : Report No. 03-107
Montoya-Weiss, Mitzi
;
Voss, Glenn B.
;
Grewal, Dhruv
- In:
MSI reports : working paper series
(
2003
)
2
,
pp. 19-35
Persistent link: https://www.econbiz.de/10001978308
Saved in:
5
Loyalty in e-tailing : a conceptual framework
Grewal, Dhruv
;
Lindsey-Mullikin, Joan
;
Munger, Jeanne
- In:
Customer relationship management in electronic markets
,
(pp. 31-49)
.
2003
Persistent link: https://www.econbiz.de/10002410888
Saved in:
6
A comprehensive examination of digital retailing : a text-mining review and research agenda
Schweiger, Elisa B.
;
Vannucci, Virginia
;
Mazzoli, Valentina
- In:
Journal of retailing
100
(
2024
)
4
,
pp. 635-655
Persistent link: https://www.econbiz.de/10015164568
Saved in:
7
Strategic online and offline retail pricing : a review and research agenda
Grewal, Dhruv
;
Janakiraman, Ramkumar
;
Kalyanam, Kirthi
; …
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10003987340
Saved in:
8
Comparison of consumer reactions to price-matching guarantees in internet and bricks-and-mortar retail environments
Kukar-Kinney, Monika
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
35
(
2007
)
2
,
pp. 197-207
Persistent link: https://www.econbiz.de/10003507869
Saved in:
9
Face forward: how employees' digital presence on service websites affects customer perceptions of website and employee service quality
Herhausen, Dennis
;
Emrich, Oliver
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
57
(
2020
)
5
,
pp. 917-936
Persistent link: https://www.econbiz.de/10012271989
Saved in:
10
Communication in the gig economy : buying and selling in online freelance marketplaces
Ludwig, Stephan
;
Herhausen, Dennis
;
Grewal, Dhruv
; …
- In:
Journal of marketing
86
(
2022
)
4
,
pp. 141-161
Persistent link: https://www.econbiz.de/10013258883
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