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~subject:"Emotion"
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Emotion
Consumer behaviour
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Hotel industry
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Job satisfaction
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International journal of hospitality management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
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Anticipated emotion in consumers' intentions to select eco-friendly restaurants : augmenting the theory of planned behavior
Kim, Yong Joong
;
Njite, David
;
Hancer, Murat
- In:
International journal of hospitality management
34
(
2013
),
pp. 255-262
Persistent link: https://www.econbiz.de/10009766689
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2
Human-robot collaboration in service recovery : examining apology styles, comfort emotions, and customer retention
Nguyen, Hong Ngoc
;
Nguyen, Ngoc Tran
;
Hancer, Murat
-
2025
Persistent link: https://www.econbiz.de/10015358608
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3
Effects of emotions on casino visitation : a theory of planned behavior study
Legg, Mark
;
Hancer, Murat
;
Tang, Chun-Hung
;
Slevitch, Lisa
- In:
Tourism analysis : an interdisciplinary tourism & …
28
(
2023
)
1
,
pp. 69-85
Persistent link: https://www.econbiz.de/10014423400
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