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Competing for attention : the effects of jealousy on preference for attention-grabbing products
Huang, Xun Irene; Dong, Ping; Wyer, Robert S. - In: Journal of consumer psychology : JCP : the official … 27 (2017) 2, pp. 171-181
Persistent link: https://www.econbiz.de/10011707326
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The role of relationship norms in responses to service failures
Wan, Lisa C.; Hui, Michael K.; Wyer, Robert S. - In: Journal of consumer research : JCR ; an … 38 (2011/12) 2, pp. 260-277
Persistent link: https://www.econbiz.de/10009272192
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The contrasting influences of incidental anger and fear on responses to a service failure
Su, Lei; Wan, Lisa C.; Wyer, Robert S. - In: Psychology & marketing 35 (2018) 9, pp. 666-675
Persistent link: https://www.econbiz.de/10011970127
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Message framing and regulatory focus effects on destination image formation
Zhang, Meng; Zhang, Guang-yu; Gursoy, Dogan; Fu, Xiao-rong - In: Tourism management : research, policies, practice 69 (2018), pp. 397-407
Persistent link: https://www.econbiz.de/10011903546
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Controllability and consumers' preference for sad and happy esthetic stimuli when feeling sad
Zhang, Yu; Hui, Michael K.; Du, Jiangang - In: Psychology & marketing 40 (2023) 2, pp. 317-327
Persistent link: https://www.econbiz.de/10014290595
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Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang; Li, Nao; Law, Rob; Huang, Xiankai; … - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
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Asymmetrical impact of service attribute performance on consumer satisfaction : an asymmetric impact-attention-performance analysis
Pan, Mengqiang; Li, Nao; Huang, Xiankai - In: Information technology & tourism 24 (2022) 2, pp. 221-243
Persistent link: https://www.econbiz.de/10013433711
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Visual metaphors and white space : how the visual rhetorical language in advertising influences consumer responses to paradox brands
Huang, Xiaozhi; Wei, Meiting; Cao, Xin - In: Journal of retailing and consumer services 81 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015117774