We examine competing theoretical arguments regarding whether union representation, shared governance, wage levels and two features of the quality of labor relations - workplace culture and conflict in negotiations - lead to better or worse outcomes for airlines and test them with a mix of...

The crisis in the airline industry and its labor relations system creates a window of opportunity to introduce changes that are essential to successful industry recovery. This paper summarizes the results of our research on labor relations conducted as part of the MIT Global Airline Industry...