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The impact of quality management systems on the performance of manufacturing firms
Kafetzopoulos, Dimitrios P.; Psomas, Evangelos L.; … - In: International journal of quality & reliability management 32 (2015) 4, pp. 381-399
Persistent link: https://www.econbiz.de/10011305178
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The structural relationships between TQM factors and organizational performance
Fotopoulos, Christos V.; Psomas, Evangelos L. - In: The TQM journal : the international review of … 22 (2010) 5, pp. 539-552
Persistent link: https://www.econbiz.de/10008662613
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The impact of total quality management on service company performance : evidence from Spain
Psomas, Evangelos L.; Jaca, Carmen - In: International journal of quality & reliability management 33 (2016) 3, pp. 380-398
Persistent link: https://www.econbiz.de/10011564132
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Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy; Psomas, Evangelos L.; Pantouvakis, Angelos - In: The TQM journal : the international review of … 29 (2017) 1, pp. 147-166
Persistent link: https://www.econbiz.de/10011648883