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~subject:"Germany"
~subject:"Service quality"
~type_genre:"Article in journal"
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Germany
Service quality
Information
1,754
Theory
811
Theorie
810
Reliability
319
information
308
reliability
274
Experiment
191
USA
185
United States
185
Consumer behaviour
182
Konsumentenverhalten
182
Asymmetric information
179
Asymmetrische Information
179
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166
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166
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164
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164
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150
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148
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148
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122
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99
Game theory
98
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98
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74
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73
Decision
69
Entscheidung
69
Quality management
65
Qualitätsmanagement
65
Dienstleistungsqualität
64
Instandhaltung
59
Maintenance policy
59
Estimation
55
India
55
Indien
55
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96
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49
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45
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44
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38
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22
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83
German
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Lergetporer, Philipp
2
Schwerdt, Guido
2
Werner, Katharina
2
Woessmann, Ludger
2
Adhikari, Kranti
1
Alarifi, Areej Abdulrahman
1
Alhelalat, Jebril A.
1
Ali, Md. Julfikar
1
Ali, Sher
1
Allen, Robert D.
1
Amponsah, David K.
1
Anderson, James L.
1
Ankamah-Yeboah, Isaac
1
Athamena, Belkacem
1
Bali, Aditya
1
Bar-Lev, Shirly
1
Berkes, Jan
1
Berlin, Martin
1
Bilal, Hazrat
1
Boskou, George
1
Braun, Carola
1
Bredahl Jacobsen, Jette
1
Brito, Pedro Quelhas
1
Bundorf, M. Kate
1
Bwalya, Justice
1
Camilleri, Mark Anthony
1
Cats, Oded
1
Cattaneo, Maria Alejandra
1
Chand, Jyoti
1
Chataut, Jharana
1
Chege, Catherine Njoki
1
Chun, Natalie
1
Connolly, Filip Fors
1
Cossío-Silva, Francisco-José
1
Dahal, Pabitra
1
Dams, Judith
1
Dash, Manoj Kumar
1
Dauda, Abdullahi
1
DeZoort, F. Todd
1
Deker, Johannes S.
1
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Nepalese journal of economics : a publication of Uniglobe College
7
Cogent business & management
2
Global business review
2
International journal of business information systems : IJBIS
2
Journal of Asian finance, economics and business : JAFEB
2
Nepalese journal of finance : a publication of Uniglobe College
2
Accounting and taxation review : A&TR
1
Accounting and the public interest
1
Accounting horizons : a quarterly publication of the American Accounting Association
1
African journal of accounting, economics, finance and banking research
1
Applied economics
1
Asian Academy of Management journal : AAMJ
1
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
1
Bodenmanagement
1
Business analyst : a refereed journal of Shri Ram College of Commerce
1
Climate policy
1
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
1
Die Betriebswirtschaft : DBW
1
Economica
1
Economics of education review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Enlightening tourism : ET ; a pathmaking journal
1
European economic review : EER
1
European journal of industrial relations
1
European journal of political economy
1
Experimental economics : a journal of the Economic Science Association
1
Food policy : economics planning and politics of food and agriculture
1
Global business & economics review
1
Health care management review : HCM review
1
Human systems management : HSM
1
Ifo-Schnelldienst
1
Informationen zur Raumentwicklung : IzR
1
Inspel : international journal of special libraries ; official organ of the IFLA Division of Special Libraries
1
International journal of applied business and economic research
1
International journal of business and emerging markets : IJBEM
1
International journal of business competition and growth : IJBCG
1
International journal of business excellence
1
International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
1
International journal of electronic customer relationship management : IJECRM
1
International journal of hospitality management
1
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ECONIS (ZBW)
96
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1
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96
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1
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
2
Assessment of the factors that affect customer satisfaction on service quality : a case study in Ethio Telecom Dawro zone
Mamo, G. S.
- In:
Inventi impact: retailing & consumer services
(
2018
)
3
,
pp. 117-121
Persistent link: https://www.econbiz.de/10012130266
Saved in:
3
How does transparency complement customer satisfaction and loyalty in the restaurant business?
Ratan Agrawal, Shiv
;
Mittal, Divya
- In:
Global business review
20
(
2019
)
6
,
pp. 1423-1444
Persistent link: https://www.econbiz.de/10012137803
Saved in:
4
Assessing the impact of mystery client traits on service evaluation
Brito, Pedro Quelhas
;
Rambocas, Meena
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10011615469
Saved in:
5
A public interest view of auditor independence : moving toward auditor
reliability
when considering and promoting audit quality
DeZoort, F. Todd
;
Taylor, Mark H.
- In:
Accounting and the public interest
15
(
2015
)
1
,
pp. 53-63
Persistent link: https://www.econbiz.de/10011567921
Saved in:
6
Passengers' perceived service quality : a construct validation
Dhawan, Ritu
;
Sandhu, H. S.
- In:
Business analyst : a refereed journal of Shri Ram …
36
(
2015
)
1
,
pp. 82-105
Persistent link: https://www.econbiz.de/10011533006
Saved in:
7
Culture and retail service quality perceptions : a study on Indian small retail sector
Khare, Arpita
- In:
International journal of business competition and …
3
(
2014
)
4
,
pp. 309-329
Persistent link: https://www.econbiz.de/10011290200
Saved in:
8
Seeking high
reliability
in primary care : leadership, tools, and organization
Weaver, Robert R.
- In:
Health care management review : HCM review
40
(
2015
)
3
,
pp. 183-192
Persistent link: https://www.econbiz.de/10011296136
Saved in:
9
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
10
Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
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