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~subject:"Großbritannien"
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Großbritannien
Financial services
9
Finanzdienstleistung
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United Kingdom
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Consumer behaviour
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Brand management
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Customer value
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Betriebliche Wertschöpfung
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Consumer credit
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Customer integration
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Customer loyalty
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Customer satisfaction
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Dienstleistungsqualität
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Financial sector
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Finanzmarketing
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Farquhar, Jillian Dawes
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Panther, Tracy
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Wright, Len Tiu
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Journal of retailing and consumer services
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Qualitative market research : an international journal
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The European retail digest : the authoritative guide to trends and developments in retailing across Europe
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ECONIS (ZBW)
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To have and to hold : managing channels in UK high street financial services
Farquhar, Jillian Dawes
;
Panther, Tracy
;
Wright, Len Tiu
- In:
Qualitative market research : an international journal
11
(
2008
)
4
,
pp. 425-438
Persistent link: https://www.econbiz.de/10003775215
Saved in:
2
Managing channels in traditional UK banks
Farquhar, Jillian Dawes
- In:
The European retail digest : the authoritative guide to …
52
(
2006/07
),
pp. 21-24
Persistent link: https://www.econbiz.de/10003442878
Saved in:
3
Acquiring and retaining customers in UK banks : an exploratory study
Farquhar, Jillian Dawes
;
Panther, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
1
,
pp. 9-21
Persistent link: https://www.econbiz.de/10003597007
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