Purpose – This paper aims to explore the attitudes of managers and employees to high performance work practices (HPWS) in a medium sized rural Australian hospital. Design/methodology/approach – The study consists of two stages. Stage one involved a qualitative investigation consisting of...

Purpose Hospitals have used process redesign to increase the efficiency of the emergency department (ED) to cope with increasing demand. While there are published studies suggesting a positive outcome, recent reviews have reported that it is difficult to conclude that these approaches are...

Purpose – The aim of this paper is to construct a theoretical model of the characteristics and determinants of employee management configurations, simple management, personnel management and human resource management (HRM). Design/methodology/approach – This paper builds upon work in HRM by...

Purpose The purpose of this paper is to examine how HRM practices enhance and/or impede the employment, participation, and well-being of workers with intellectual disabilities in three hotels located in Australia. Design/methodology/approach The research employs a case study methodology,...

Purpose The purpose of this paper is to examine human resource management (HRM) innovation programs in the early stages of employment for workers with an intellectual disability (WWID). Design/methodology/approach The first case study was carried out at a large national courier company where a...