Cheng, T.C.E.; Ngai, E.W.T. - In: International Journal of Operations & Production Management 18 (1998) 7, pp. 654-660
Presents the findings of two surveys of computer‐based technologies to support operations management (OM) in Hong Kong. One of the surveys is to examine the status of the use of computer‐based technology and to uncover the extent to which it is being used to support quality including such...