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Information technology
Dienstleistungsbetrieb
12
Management
12
Dienstleistung
7
Dienstleistungsmanagement
6
Manufacturing industries
6
Service management
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USA
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Benchmarking
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RFID
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Betriebswirtschaftslehre
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Prozessmanagement
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Industrie
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RFID technology
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Creativity
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Customer satisfaction
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Einführung
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Fitzsimmons, James A.
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Fitzsimmons, Mona J.
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McGraw-Hill/Irwin series operations and decision sciences
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ECONIS (ZBW)
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Service management : operations, strategy, and information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2001
-
3rd ed, internat. ed
Persistent link: https://www.econbiz.de/10001463111
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2
Service management : operations, strategy, and information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2006
-
5. ed., internat. ed.
Persistent link: https://www.econbiz.de/10002836504
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