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Informationssystem
RFID
5
Service quality
5
USA
5
United States
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Information systems
4
Inventory management
4
Bestandsmanagement
3
Dienstleistungsqualität
3
Einzelhandel
3
Emissionsgeschäft
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Retail trade
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Theorie
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Theory
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Underwriting business
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1986-1996
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Börsenhandel
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Börsenkurs
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Capital income
2
Dividend
2
Dividende
2
Experiment
2
IT professionals
2
IT-Berufe
2
Information system
2
Kapitaleinkommen
2
Lagermanagement
2
Lieferkette
2
Portfolio selection
2
Portfolio-Management
2
Quality management
2
Qualitätsmanagement
2
Share price
2
Signalling
2
Stock exchange trading
2
Supply chain
2
User expectations
2
Warehouse management
2
service quality
2
1964-1984
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Hardgrave, Bill C.
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Jones, Thomas W.
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Miller, Robert E.
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Information systems management
1
International journal of services and standards
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ECONIS (ZBW)
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ISS-QUAL : a measure of service quality for the information systems function
Miller, Robert E.
;
Hardgrave, Bill C.
;
Jones, Thomas W.
- In:
Information systems management
30
(
2013
)
3
,
pp. 250-262
Persistent link: https://www.econbiz.de/10010237831
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Levels of analysis issues relevant in the assessment of information systems service quality
Miller, Robert E.
;
Hardgrave, Bill C.
;
Jones, Thomas W.
- In:
International journal of services and standards
4
(
2008
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10003630214
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