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~subject:"Job satisfaction"
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Job satisfaction
Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Electronic Commerce
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Emotion
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European journal of marketing
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Service business
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The journal of services marketing
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ECONIS (ZBW)
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Employee perceived meaning of work and service adaptive behavior : a psychological resourcefulness perspective
Chou, Cindy Yunhsin
;
Shen, Yung-Cheng
;
Wu, Po Han
;
Lin, …
- In:
Service business
16
(
2022
)
4
,
pp. 1035-1063
Persistent link: https://www.econbiz.de/10013459522
Saved in:
2
Digital transformation for crisis preparedness : service employees' perspective
Leo, Wei Wei Cheryl
;
Laud, Gaurangi
;
Chou, Cindy Yunhsin
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 351-370
Persistent link: https://www.econbiz.de/10014228976
Saved in:
3
When feeling good counts! Impact of consumer gratitude and life satisfaction in access-based services
Chou, Cindy Yunhsin
;
Leo, Wei Wei Cheryl
;
Tsarenko, Yelena
- In:
European journal of marketing
57
(
2023
)
2
,
pp. 626-652
Persistent link: https://www.econbiz.de/10013502600
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