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Economic and non-economic satisfaction as interlocking constructs in B2B sales relationships

Ferro-Soto, Carlos; Padin, Carmen; Roberts-Lombard, Mornay - In: South African journal of business management 55 (2024) 1, pp. 1-14

Purpose: This study tests a research model that reflects the nomological relationship between satisfaction as a two-dimensional construct and continuity, coordination, and cooperation in business-to-business (B2B) sales relationships. Design/methodology/approach: The study sample comprised...

Persistent link: https://www.econbiz.de/10015197620

Antecedents of economic and non-economic satisfaction in a franchise context

Constantaras, Margaret Theresé; Mostert, Pierre; … - In: International journal of enterprise network management … 16 (2025) 1, pp. 88-107

Persistent link: https://www.econbiz.de/10015326153

A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison

Rindell, Anne; Mysen, Tore; Svensson, Göran; … - In: International journal of procurement management 6 (2013) 4, pp. 424-443

Persistent link: https://www.econbiz.de/10010207623

Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships

Ferro, Carlos; Padin, Carmen; Svensson, Göran; Payan, … - In: The journal of business & industrial marketing 31 (2016) 1, pp. 13-23

Persistent link: https://www.econbiz.de/10011539306

Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships

Rindell, Anne; Svensson, Göran; Mysen, Tore; … - In: International journal of business excellence 7 (2014) 1, pp. 16-27

Persistent link: https://www.econbiz.de/10011482011

Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships

Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: The journal of business & industrial marketing 32 (2017) 3, pp. 421-431

Persistent link: https://www.econbiz.de/10011662279

Opportunism and conflict as precursors of non-economic and economic satisfaction outcomes in seller-customer business relationships

Høgevold, Nils; Svensson, Göran; Roberts-Lombard, Mornay - In: Journal of business-to-business marketing 27 (2020) 4, pp. 375-395

Persistent link: https://www.econbiz.de/10012392047

Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mpinganjira, Mercy - In: International journal of procurement management 13 (2020) 4, pp. 531-552

Persistent link: https://www.econbiz.de/10012254622

A sequential logic model between sales performance and salesperson satisfaction in B2B markets

Rodríguez, Rocío; Høgevold, Nils; Otero-Neira, Carmen; … - In: The journal of business & industrial marketing 37 (2022) 1, pp. 180-194

Persistent link: https://www.econbiz.de/10012797127

Economic and non-economic satisfaction as outcomes of micro-enterprises' perceived value from banking relationships

Zietsman, Mariëtte Louise; Mostert, Pierre; Svensson, … - In: Journal of business-to-business marketing 27 (2020) 3, pp. 263-281

Persistent link: https://www.econbiz.de/10012289883