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Perceived fairness of revenue management practices in casual and fine-dining restaurants
Tang, Jason; Repetti, Toni; Raab, Carola - In: Journal of hospitality and tourism insights 2 (2019) 1, pp. 92-108
Persistent link: https://www.econbiz.de/10012003078
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The impact of resort fees on perceived fairness and destination brand image : an exploratory study
Belarmino, Amanda; Raab, Carola; Demirciftci, Tevfik - In: Journal of revenue and pricing management 19 (2020) 2, pp. 129-137
Persistent link: https://www.econbiz.de/10012297882
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Measuring perceptions of fairness of loyalty program members
Shulga, Lenna; Tanford, Sarah - In: Journal of hospitality marketing & management 27 (2018) 3, pp. 346-365
Persistent link: https://www.econbiz.de/10011880416
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Evaluation of reward programs based on member preferences and perceptions of fairness
Tanford, Sarah; Hwang, Eunmin; Baloglu, Seyhmus - In: Journal of hospitality marketing & management 27 (2018) 1, pp. 106-126
Persistent link: https://www.econbiz.de/10011848326
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Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin; Baloglu, Seyhmus; Tanford, Sarah - In: International journal of hospitality management 76 (2019) 1, pp. 19-28
Persistent link: https://www.econbiz.de/10011981828