Purpose – The knowledge of inhibitors of internal customer knowledge transfer in b‐to‐b professional service organizations is still in its infancy. Previous literature on professional service organizations has focused on knowledge processes on a general level without paying closer...

This study aims to increase understanding on how relatively vague aggregations of firms can be directed in a manner that facilitates innovation. In particular, we examine promotion of knowledge mobility as a part of innovation network orchestration. Literature review and a case study of an...