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Consumer behaviour
10
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8
Beziehungsmarketing
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Grounded theory
6
Lieferantenmanagement
6
Supplier relationship management
6
Customer value
5
Kundenwert
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Corporate Social Responsibility
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Flint, Daniel J.
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Spaid, Brian I.
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Nichols, Bridget Satinover
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Breazeale, Michael
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Esmark Jones, Carol L.
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Stevens, Jennifer L.
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Gozzo, Irene
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Milfeld, Tyler
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International journal of electronic marketing and retailing : IJEMR
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Journal of organizational computing and electronic commerce
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Psychology & marketing
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Qualitative market research : an international journal
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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1
Profiting from our past : evoking nostalgia in the retail environment
Spaid, Brian I.
- In:
The international review of retail, distribution and …
23
(
2013
)
4
,
pp. 418-439
Persistent link: https://www.econbiz.de/10009788542
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2
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.
;
Spaid, Brian I.
;
Breazeale, Michael
; …
- In:
Business horizons
61
(
2018
)
3
,
pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
Saved in:
3
Tell it like it is : the effects of differing responses to negative online reviews
Esmark Jones, Carol L.
;
Stevens, Jennifer L.
; …
- In:
Psychology & marketing
35
(
2018
)
12
,
pp. 891-901
Persistent link: https://www.econbiz.de/10011970105
Saved in:
4
The upside of showrooming : how online information creates positive spill-over for the brick-and-mortar retailer
Spaid, Brian I.
;
O'Neill, Bonnie S.
;
Ow, Terence T.
- In:
Journal of organizational computing and electronic commerce
29
(
2019
)
4
,
pp. 294-315
Persistent link: https://www.econbiz.de/10012203525
Saved in:
5
"That item is mine!" consumer competitiveness and need for control : a study of internet auction bidding
Nichols, Bridget Satinover
;
Flint, Daniel J.
- In:
International journal of electronic marketing and …
3
(
2010
)
3
,
pp. 261-292
Persistent link: https://www.econbiz.de/10009234916
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6
Competing while shopping : how women shoppers create experiential value through the process of competing, co-opeting, and cooperating at a bridal gown sale
Nichols, Bridget Satinover
;
Flint, Daniel J.
- In:
Qualitative market research : an international journal
16
(
2013
)
3
,
pp. 253-275
Persistent link: https://www.econbiz.de/10009765594
Saved in:
7
What is the right supply chain for your shopper? : exploring the shopper service ecosystem
Stolze, Hannah J.
;
Mollenkopf, Diane A.
;
Flint, Daniel J.
- In:
Journal of business logistics : JBL
37
(
2016
)
2
,
pp. 185-197
Persistent link: https://www.econbiz.de/10011561770
Saved in:
8
Sustainable Customer Experience : bridging theory and practice
Signori, Paola
;
Gozzo, Irene
;
Flint, Daniel J.
; …
- In:
The synergy of business theory and practice : advancing …
,
(pp. 131-174)
.
2019
Persistent link: https://www.econbiz.de/10012105700
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