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Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing : a data analytics study
Akturk, M. Serkan; Ketzenberg, Michael; Heim, Gregory R. - In: Journal of operations management 61 (2018), pp. 15-45
Persistent link: https://www.econbiz.de/10011932706
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Managing consumer returns with technology-enabled countermeasures
Akturk, M. Serkan; Ketzenberg, Michael; Yıldız, Barış - In: Omega : the international journal of management science 102 (2021), pp. 1-26
Persistent link: https://www.econbiz.de/10012514498
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Estimating impacts of logistics processes on online customer ratings : consequences of providing technology-enabled order tracking data to customers
Akturk, M. Serkan; Mallipeddi, Rakesh R.; Jia, Xingzhi - In: Journal of operations management 68 (2022) 6/7, pp. 775-811
Persistent link: https://www.econbiz.de/10013466496
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Consumer brand engagement in the US-China trade war
Lee, Yi Hsuan; Wei, Chiou-Fong; Lee, Bruce C. Y.; … - In: Asia Pacific journal of marketing and logistics 34 (2022) 1, pp. 75-90
Persistent link: https://www.econbiz.de/10012798105
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To share or not? : hybrid e-commerce platform's provision and sharing strategies of consumer credit service
Feng, Yixuan; Zhang, Zhihan; Yao, Yashu; Chen, Yao; … - In: Managerial and decision economics : MDE ; the … 46 (2025) 2, pp. 910-927
Persistent link: https://www.econbiz.de/10015376879