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Krankenhaus
Consumer behaviour
143
Konsumentenverhalten
136
Hotel industry
49
Service quality
49
Dienstleistungsqualität
48
Hotellerie
48
Customer satisfaction
47
Beziehungsmarketing
46
Relationship marketing
46
Kundenzufriedenheit
42
Corporate social responsibility
30
Hospitality industry
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United States
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Gastgewerbe
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Gastronomie
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Corporate Social Responsibility
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Beschwerdemanagement
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Complaint management
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Emotion
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Theorie
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Preismanagement
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Pricing strategy
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Werbewirkung
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Dienstleistungssektor
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Environmental economics
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Familie-Beruf
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Gender
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Umweltökonomik
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McGinley, Sean
6
Mattila, Anna S.
4
Dogru, Tarik
2
O'Neill, John
2
Dai, Weiqi
1
Follmer, Kayla
1
Gao, Yixing
1
Hanks, Lydia
1
Isık, Cem
1
Line, Nathaniel D.
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Mao, Zhenxing
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Mody, Makarand Amrish
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Self, Timothy T.
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Sharma, Abhinav
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Shi, Xiaolin
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Wei, Wei
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
International journal of hospitality management
1
International journal of revenue management : IJRM
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
Operations research from 1913 to 2013 : the Ford assembly line to hospitality industry innovation
O'Neill, John
;
McGinley, Sean
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 663-678
Persistent link: https://www.econbiz.de/10010395538
Saved in:
2
Deciding to stay : a study in hospitality managerial grit
McGinley, Sean
;
Mattila, Anna S.
;
Self, Timothy T.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
5
,
pp. 858-869
Persistent link: https://www.econbiz.de/10012230392
Saved in:
3
The Airbnb paradox : positive employment effects in the hospitality industry
Dogru, Tarik
;
Mody, Makarand Amrish
;
Suess, Courtney
; …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151974
Saved in:
4
The state of qualitative research in hospitality : a 5-year review 2014 to 2019
McGinley, Sean
;
Wei, Wei
;
Zhang, Lu
;
Zheng, Yanyan
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 8-20
Persistent link: https://www.econbiz.de/10012426010
Saved in:
5
Employee turnover dynamics in the hospitality industry vs. the overall economy
Dogru, Tarik
;
McGinley, Sean
;
Sharma, Abhinav
;
Isık, Cem
; …
- In:
Tourism management : research, policies, practice
99
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014320930
Saved in:
6
Loyalty as a guide to organizational retention : applying moral foundation theory to hospitality
McGinley, Sean
;
Shi, Xiaolin
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
2
,
pp. 225-248
Persistent link: https://www.econbiz.de/10014633469
Saved in:
7
A multilevel review of hospitality industry work-family conflict research and a strategy for future research
O'Neill, John
;
Follmer, Kayla
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 3-44
Persistent link: https://www.econbiz.de/10012155096
Saved in:
8
How does social capital influence the hospitality firm's financial performance? : the moderating role of entrepreneurial activities
Dai, Weiqi
;
Mao, Zhenxing
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 42-55
Persistent link: https://www.econbiz.de/10011413942
Saved in:
9
The impact of status seeking on consumers' word of mouth and product preference-a comparison between luxury hospitality services and luxury goods
Yang, Wan
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 3-22
Persistent link: https://www.econbiz.de/10011632984
Saved in:
10
An examination of popular pricing and price framing techniques in the hospitality industry and directions for future research
Mattila, Anna S.
;
Gao, Yixing
- In:
International journal of revenue management : IJRM
9
(
2016
)
2/3
,
pp. 175-185
Persistent link: https://www.econbiz.de/10011610465
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