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~subject:"Kundenintegration"
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Kundenintegration
Customer satisfaction
41
Innovation
39
Consumer behaviour
38
Beziehungsmarketing
37
Relationship marketing
37
Konsumentenverhalten
36
Dienstleistungssektor
31
Service industry
31
Kundenzufriedenheit
30
Dienstleistungsqualität
28
Service quality
28
Service innovation
27
Theorie
27
Theory
27
Dienstleistung
26
Services
26
Sweden
22
Dienstleistungsinnovation
21
Conjoint analysis
20
Conjoint-Analyse
20
Customer integration
20
Schweden
19
Quality management
17
Innovation management
16
Innovationsmanagement
16
Market research
16
Marktforschung
16
Experiment
14
Qualitätsmanagement
13
Value creation
13
Betriebliche Wertschöpfung
12
Dienstleistungsmanagement
11
Service management
11
Bundling strategy
10
Customer experience
10
Customer service
10
Kundenservice
10
Leistungsbündel
10
Manufacturing industries
10
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Undetermined
7
Free
1
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Article
19
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Article in journal
16
Aufsatz in Zeitschrift
16
Aufsatz im Buch
3
Book section
3
Language
All
English
18
German
1
Author
All
Witell, Lars
17
Gustafsson, Anders
10
Edvardsson, Bo
5
Kristensson, Per
5
Elg, Mattias
4
Snyder, Hannah
3
Anderson, Laurel
2
Engström, Jon
2
Hogan, Suellen J.
2
Löfgren, Martin
2
McColl-Kennedy, Janet R.
2
Poksinska, Bozena
2
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Colurcio, Maria
1
Dahlgaard-Park, Su Mi
1
Fombelle, Paul
1
Fundin, Anders
1
Gremyr, Ida
1
Helkkula, Anu
1
Högberg, Johan
1
Johansson, A. Elisabeth
1
Johnson, Michael D.
1
Kabel, Daan
1
Lervik-Olsen, Line
1
Lusch, Robert F.
1
Löfberg, Nina
1
Martin, Jason
1
Meiren, Thomas
1
Olsson Ramberg, Marcus
1
Raddats, Chris
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Vargo, Stephen L.
1
Wästlund, Erik
1
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Journal of service management
5
Journal of business research : JBR
4
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
European journal of marketing : EJM
1
International journal of quality and service sciences
1
Involving customers in new service development
1
Journal of retailing and consumer services
1
The TQM journal : the international review of organizational improvement
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
Total quality management & business excellence
1
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ECONIS (ZBW)
19
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1
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
2
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
3
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
4
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
5
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
6
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
7
The role of the customer in the development process
Sandén, Bodil
;
Gustafsson, Anders
;
Witell, Lars
- In:
Involving customers in new service development
,
(pp. 33-56)
.
2006
Persistent link: https://www.econbiz.de/10003593196
Saved in:
8
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
9
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
10
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
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