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~subject:"Kundenzufriedenheit"
~subject:"Management"
~subject:"Vertriebsweg"
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Kundenzufriedenheit
Management
Vertriebsweg
USA
22
United States
21
Einzelhandel
20
Marketing
18
Retail trade
16
Salespeople
16
Verkauf
16
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16
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13
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11
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11
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Weitz, Barton A.
20
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12
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3
Castleberry, Stephen Bryon
2
Grewal, Dhruv
2
Jap, Sandy D.
2
Anders, Abram D.
1
Coleman, Joshua T.
1
Farris, Paul
1
Ganesan, Shankar
1
George, Morris
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Irvin, John
1
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1
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Steenburgh, Thomas J.
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The journal of personal selling & sales management : JPSSM
2
Handbook of relationship marketing
1
Harvard Business School Marketing Unit Working Paper
1
International journal of business communication : IJBC ; a publication of the Association of Business Communication
1
Journal of business & economics research
1
Journal of business-to-business marketing
1
Journal of marketing research : JMR
1
Journal of retailing
1
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1
The McGraw-Hill/Irwin series in marketing
1
The antitrust bulletin : the journal of American and foreign antitrust and trade regulation
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ECONIS (ZBW)
19
USB Cologne (EcoSocSci)
6
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1
Communication preferences of business-to-business buyers for receiving initial sales messages : a comparison of media channel selection theories
Anders, Abram D.
;
Coleman, Joshua T.
;
Castleberry, …
- In:
International journal of business communication : IJBC …
57
(
2020
)
3
,
pp. 370-400
Persistent link: https://www.econbiz.de/10012229563
Saved in:
2
The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Castleberry, Stephen Bryon
;
Merrier, Patricia A.
; …
- In:
Journal of business & economics research
6
(
2008
)
3
,
pp. 59-69
Persistent link: https://www.econbiz.de/10003764175
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3
Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.
;
Tanner, John F.
;
Wakefield, Kirk
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
2
,
pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
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4
Salespeople, fairness, and buyer satisfaction : what about emotions?
Siadou-Martin, Béatrice
;
Vidal-Zeballos, David
; …
- In:
Journal of business-to-business marketing
24
(
2017
)
3
,
pp. 221-233
Persistent link: https://www.econbiz.de/10011763046
Saved in:
5
The impact of contests on salespeople's customer orientation : an application of tournament theory
Poujol, Fanny Juliet
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
30
(
2010
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10003953632
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6
The use of pledges to build and sustain commitment in distribution channels
Anderson, Erin
-
1991
Persistent link: https://www.econbiz.de/10000819487
Saved in:
7
Forward integration into distribution : an empirical test of transaction cost analysis
John, George
- In:
The journal of law, economics, & organization
4
(
1988
)
2
,
pp. 337-355
Persistent link: https://www.econbiz.de/10001135832
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8
Determinants of continuity in conventional industrial channel dyads
Anderson, Erin
- In:
Marketing science : the marketing journal of the …
8
(
1989
)
4
,
pp. 310-323
Persistent link: https://www.econbiz.de/10001090678
Saved in:
9
Resource allocation behavior in conventional channels
Anderson, Erin
- In:
Journal of marketing research : JMR
24
(
1987
)
1
,
pp. 85-97
Persistent link: https://www.econbiz.de/10001020971
Saved in:
10
Retailing management
Levy, Michael
;
Weitz, Barton A.
;
Grewal, Dhruv
-
2019
-
Tenth edition, international student edition
Persistent link: https://www.econbiz.de/10011966962
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