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Co-creating consumer logistics from self-collection to crowd-sourced delivery : an examination on contextual differences in last-mile
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Journal of business research : JBR 168 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014434819
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Consumer logistics in contemporary shopping : a synthesised review
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Transport reviews : a transnational transdisciplinary … 43 (2023) 3, pp. 502-532
Persistent link: https://www.econbiz.de/10014296967
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An investigation on consumers' preferences for parcel deliveries : applying consumer logistics in omni-channel shopping
Wang, Xueqin; Wong, Yiik Diew; Shi, Wenming; Yuen, Kum Fai - In: The international journal of logistics management 35 (2024) 2, pp. 557-576
Persistent link: https://www.econbiz.de/10014485272
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Co-creating e-commerce last-mile logistics with consumers : a conceptual framework and future research agenda
Wang, Xueqin; Yuen, Kum Fai; Wong, Yiik Diew; Li, Kevin … - In: Key challenges and opportunities for quality, …, (pp. 177-202). 2021
Persistent link: https://www.econbiz.de/10012506170
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E-consumer adoption of innovative last-mile logistics services : a comparison of behavioural models
Wang, Xueqin; Yuen, Kum Fai; Wong, Yiik Diew; Teo, Chee … - In: Total quality management & business excellence 31 (2020) 12, pp. 1381-1407
Persistent link: https://www.econbiz.de/10012256808
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Investigating consumers' intention of using contactless logistics technology in COVID-19 pandemic : a Copula-Bayesian Network approach
Chen, Tianyi; Wong, Yiik Diew; Wang, Xueqin; Li, Duowei - In: International journal of logistics : research and … 27 (2024) 7, pp. 1185-1205
Persistent link: https://www.econbiz.de/10014554095
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A literature review on the impact of the COVID-19 pandemic on consumer behaviour : implications for consumer-centric logistics
Cai, Lanhui; Yuen, Kum Fai; Fang, Mingjie; Wang, Xueqin - In: Asia Pacific journal of marketing and logistics 35 (2023) 11, pp. 2682-2703
Persistent link: https://www.econbiz.de/10014430279
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From a functional service to an emotional ‘saviour’ : a structural analysis of logistics values for in-home consumers
Li, Ting; Cai, Lanhui; Liu, Yanfeng; Yuen, Kum Fai; … - In: Journal of retailing and consumer services 78 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015084909
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Green and gamified! : an investigation of consumer participation in green last-mile from a gamification affordance perspective
Liu, Xiaodi; Zhou, Zengze; Yuen, Kum Fai; Wang, Xueqin - In: Journal of retailing and consumer services 79 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015098478
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Towards a typology of logistics "work" beyond formal employment : a synthesised literature review
Wang, Xueqin; Yuen, Kum Fai - In: International journal of physical distribution and … 53 (2023) 10, pp. 1101-1128
Persistent link: https://www.econbiz.de/10014466317