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A study of employee affective organizational commitment and retention in Pakistan : the roles of psychological contract breach and norms of reciprocity
Quratulain, Samina; Khan, Abdul Karim; Crawshaw, Jonathan; … - In: The international journal of human resource management 29 (2018) 17, pp. 2552-2579
Persistent link: https://www.econbiz.de/10011950927
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Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 611-629
Persistent link: https://www.econbiz.de/10012549288
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Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 29 (2020) 4, pp. 450-470
Persistent link: https://www.econbiz.de/10012256145