Oluwafemi, Olaoluwa J.; Okon, Samuel Essien - In: Organizations and markets in emerging economies 9 (2018) 2, pp. 251-271
Adopting total quality management (TQM) program in an organisation may have consequences not only for organisational outcomes but also for employee work behaviour. Therefore, this study investigates the conceptual and empirical link between TQM practices, job satisfaction, and employee work...