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Myth or reality: effect of trust-promoting seals in electronic markets

Hu, Xiaorui; Lin, Zhangxi; Zhang, Han - In: Trust in the network economy, (pp. 143-150). 2003

Persistent link: https://www.econbiz.de/10002150707

The effectiveness of online shopping characteristics and well-designed websites on satisfaction

Luo, Jifeng; Ba, Sulin; Zhang, Han - In: Management information systems : mis quarterly 36 (2012) 4, pp. 1131-1144

Persistent link: https://www.econbiz.de/10009680775

Anxious or angry? : effects of discrete emotions on the perceived helpfulness of online reviews

Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: Management information systems : mis quarterly 38 (2014) 2, pp. 539-560

Persistent link: https://www.econbiz.de/10010425066

Determinants of online merchant rating : content analysis of consumer comments about Yahoo merchants

Qu, Zhe; Zhang, Han; Li, Haizheng - In: Decision support systems : DSS ; the international journal 46 (2008/09) 1, pp. 440-449

Persistent link: https://www.econbiz.de/10003795589

Pricing strategies in online book industry : a comparative study

Luo, Jifeng; Zhang, Han; Li, Haizheng - In: Information systems and e-business management : ISeB 16 (2018) 4, pp. 791-816

Persistent link: https://www.econbiz.de/10011956212

Anger in consumer reviews : unhelpful but persuasive?

Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: MIS quarterly 45 (2021) 3, pp. 1059-1086

Persistent link: https://www.econbiz.de/10012631406

The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction

Luo, Jifeng; Ba, Sulin; Zhang, Han - 2018

Electronic commerce has grown rapidly in recent years. However, surveys of online customers continue to indicate that many remain unsatisfied with their online purchase experiences. Clearly, more research is needed to better understand what affects customers’ evaluations of their online...

Persistent link: https://www.econbiz.de/10014135696