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~subject:"Online retailing"
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Online retailing
Relationship marketing
31,383
Beziehungsmarketing
30,722
Service quality
24,130
Dienstleistungsqualität
23,382
Consumer behaviour
17,315
Konsumentenverhalten
17,098
Customer satisfaction
17,026
Kundenzufriedenheit
15,430
Theorie
5,209
Glücksspiel
5,182
Gambling
5,160
Theory
5,155
Deutschland
3,643
Germany
3,506
Qualitätsmanagement
3,375
Brand management
3,351
Markenführung
3,338
Quality management
3,306
Lieferantenmanagement
3,130
Supplier relationship management
3,128
Social Web
3,103
Social web
3,102
Online-Handel
2,955
Wirtschaftsprüfung
2,879
Financial audit
2,873
Electronic Commerce
2,740
E-commerce
2,673
USA
2,627
Marketingmanagement
2,583
Brand image
2,582
Marketing management
2,570
Markenimage
2,568
Krankenhaus
2,565
United States
2,562
Hospital
2,541
Kundenintegration
2,404
Customer integration
2,400
Vertrauen
2,253
Confidence
2,243
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528
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Xu, Xun
11
Law, Rob
10
Usman, Osly
9
Filieri, Raffaele
8
Ha, Hong Youl
8
Kalia, Prateek
8
Park, Jungkun
8
Loureiro, Sandra Maria Correia
7
Paul, Justin
7
Quach, Sara
7
Schumann, Jan Hendrik
7
Weaven, Scott
7
Amorim, Pedro
6
Ba, Sulin
6
Chung, Namho
6
Jebarajakirthy, Charles
6
Kim, Jong Min
6
Pantano, Eleonora
6
Parayitam, Satyanarayana
6
Prybutok, Victor R.
6
Rabinovich, Elliot
6
Román, Sergio
6
Sajad Rezaei
6
Shankar, Amit
6
Tandon, Urvashi
6
Thaichon, Park
6
Baier, Daniel
5
Bala, Pradip Kumar
5
Bilgihan, Anil
5
Bruhn, Manfred
5
Camilleri, Mark Anthony
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Civelek, Mustafa Emre
5
Das, Gopal
5
Frasquet Deltoro, Marta
5
Hellström, Daniel
5
Ieva, Marco
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Kumar, Vikas
5
Lee, Hyun-hwa
5
Mangiaracina, Riccardo
5
Moriuchi, Emi
5
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European Commission / Directorate-General for Internal Market, Industry, Entrepreneurship and SMEs
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National Bureau of Economic Research
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Rheinisch-Westfälische Technische Hochschule Aachen
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Deutsche Bank <Frankfurt am Main> / Research
1
Erich Schmidt Verlag
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
NetLibrary, Inc
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Weltpostverein
1
ayway media GmbH
1
marketing-Börse GmbH
1
mitp Verlags GmbH & Co. KG
1
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Journal of retailing and consumer services
197
Journal of business research : JBR
84
Journal of internet commerce
46
International journal of electronic marketing and retailing : IJEMR
43
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
International journal of retail and distribution management
38
International journal of hospitality management
35
Electronic commerce research
33
International journal of retail & distribution management
32
Asia Pacific journal of marketing and logistics
31
International journal of business information systems : IJBIS
30
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
27
Journal of retailing
27
Cogent business & management
26
International journal of internet marketing and advertising : IJIMA
26
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
25
Tourism management : research, policies, practice
25
The service industries journal
24
The international review of retail, distribution and consumer research
23
International journal of electronic commerce : IJEC
22
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of electronic commerce research : JECR
21
The journal of services marketing
21
Psychology & marketing
19
International journal of electronic customer relationship management : IJECRM
17
International journal of production economics
17
Journal of management information systems : JMIS
16
Journal of travel and tourism marketing
16
Marketing intelligence & planning
16
Technological forecasting & social change : an international journal
16
Journal of strategic marketing
15
International journal of contemporary hospitality management
14
Service business
14
Information systems research : ISR
13
International journal of consumer studies
13
International journal of production research
13
Journal of the Academy of Marketing Science
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Electronic markets : EM ; the international journal of electronic commerce and business media
12
Information systems and e-business management : ISeB
12
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ECONIS (ZBW)
2,947
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1
Exploring the influence of service quality and perceived value on customer satisfaction and loyalty in a social commerce environment
Yum, Kyeongmin
- In:
Journal of international trade & commerce
20
(
2024
)
4
,
pp. 39-58
Persistent link: https://www.econbiz.de/10015323939
Saved in:
2
The influences of service quality of online order and electronic word of mouth on price sensitivity using loyalty as a mediating variable
Lin, Wen-Bao
;
Ku, Tsung-Yu
- In:
International journal of electronic business
12
(
2015
)
3
,
pp. 215-241
Persistent link: https://www.econbiz.de/10011538213
Saved in:
3
A comparative study on the effect of service quality of firms undertaking O2O commerce on customer satisfaction and repurchase intention in Korea, China and Japan
Moon, Hee-Cheol
;
Chung, Jae-eun
- In:
Journal of international trade & commerce
14
(
2018
)
5
,
pp. 115-134
Persistent link: https://www.econbiz.de/10011949496
Saved in:
4
A study on the factors affecting customer satisfaction in online airline services
Nur Fazidah Elias
;
Hazura Mohamed
;
Rira Rahayu Arridha
- In:
International journal of business information systems : …
20
(
2015
)
3
,
pp. 274-288
Persistent link: https://www.econbiz.de/10011518844
Saved in:
5
Antecedents of customer loyalty : study from the Indonesia's largest e-commerce
Rizan, Mohamad
;
Febrilia, Ika
;
Wibowo, Agus
;
Pratiwi, …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 283-293
Persistent link: https://www.econbiz.de/10012671389
Saved in:
6
The effects of service quality determinants on social networking site-based commerce : the Malaysian customers' perspective
Suaini Sura
;
Ahn, Jongchang
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1480-1494
Persistent link: https://www.econbiz.de/10012199899
Saved in:
7
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
8
Quality-satisfaction-loyalty linkage and switching costs : findings in the context of online life insurance
Viswanathan, Preethi
;
Gupta, Garima
- In:
International journal of business excellence : IJBEX
21
(
2020
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012225240
Saved in:
9
A study on e-logistics service quality and its impact on customer satisfaction in e-commerce industry
Krishna Moorthy, Damodaram
;
Sandhiya M
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 849-857
Persistent link: https://www.econbiz.de/10012542566
Saved in:
10
The impact of servqual on consumers' satisfaction, loyalty, and intention to use online food delivery services
Arli, Denni
;
Van Esch, Patrick
;
Weaven, Scott
- In:
Journal of promotion management : innovations in …
30
(
2024
)
7
,
pp. 1159-1188
Persistent link: https://www.econbiz.de/10015183013
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