Similar Search Results

A construct of META-RELQUAL : measurement model and theory testing

Svensson, Göran; Mysen, Tore - In: Baltic journal of management 6 (2011) 2, pp. 227-244

Persistent link: https://www.econbiz.de/10009231825

RELQUAL's impact on satisfaction in Norwegian business relationships

Mysen, Tore; Svensson, Göran - In: The journal of business & industrial marketing 25 (2010) 1/2, pp. 119-131

Persistent link: https://www.econbiz.de/10003943151

RELQUAL in Taiwanese business relationships

Lee, Tzong-ru; Svensson, Göran; Mysen, Tore - In: International journal of business excellence 3 (2010) 4, pp. 433-451

Persistent link: https://www.econbiz.de/10008798921

A triadic network approach to service quality

Svensson, Göran - In: Journal of Services Marketing 16 (2002) 2, pp. 158-179

The unidirectional measurement and evaluation of the service quality in a specific service encounter is not enough to understand the existing service quality between two actors in a dyadic service encounter. Furthermore, a bi‐directional approach may not always be sufficient to understand the...

Persistent link: https://www.econbiz.de/10014904933

An analysis of the contribution of leadership to orgnisational performance using complexity science

Nienaber, Hester; Svensson, Göran - In: The journal of management development 32 (2013) 8, pp. 836-851

Persistent link: https://www.econbiz.de/10010196089

Measurement and structural properties of organizational codes of ethics in private and public Sweden

Svensson, Göran; Wood, Greg; Callaghan, Michael - In: International journal of public sector management : IJPSM 23 (2010) 6, pp. 549-566

Persistent link: https://www.econbiz.de/10008738481

Global business sustainability : performance beyond zero!

Svensson, Göran; Padin, Carmen; Eriksson, David - In: International journal of procurement management 9 (2016) 1, pp. 15-26

Persistent link: https://www.econbiz.de/10011621354

Framing antecedents of salesperson performance in B2B : model and findings

Høgevold, Nils M.; Rodríguez, Rocío; Otero-Neira, Carmen - In: International journal of procurement management 19 (2024) 3, pp. 413-443

Persistent link: https://www.econbiz.de/10015064891

A sequential logic model between sales performance and salesperson satisfaction in B2B markets

Rodríguez, Rocío; Høgevold, Nils; Otero-Neira, Carmen; … - In: The journal of business & industrial marketing 37 (2022) 1, pp. 180-194

Persistent link: https://www.econbiz.de/10012797127

The impact of the relationship commitment and customer integration on supply chain performance

Ruzo-Sanmartín, Emilio; Abousamra, Alaa Abdelaziz; … - 2023

Persistent link: https://www.econbiz.de/10014227519