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Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel; Dawes, Philip L. - In: The service industries journal 29 (2009) 3/4, pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
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Do personality traits predict "complaining" consumers?
Ekinci, Yuksel; Calderon, Joana; Siala, Haytham - In: International journal of business environment : IJBE 8 (2016) 1, pp. 32-42
Persistent link: https://www.econbiz.de/10011590921
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An exploration of entrepreneurs' identities and business growth
Ekinci, Yuksel; Gordon-Wilson, Sianne; Slade, Adrian - In: Business horizons 63 (2020) 3, pp. 391-401
Persistent link: https://www.econbiz.de/10012238297
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Self-congruence, brand attachment and compulsive buying
Japutra, Arnold; Ekinci, Yuksel; Simkin, Lyndon - In: Journal of business research : JBR 99 (2019), pp. 456-463
Persistent link: https://www.econbiz.de/10012023685