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An empirical assessment of the EFQM Excellence Model : evaluation as a TQM framework relative to the MBNQA Model
Bou-Llusar, J. Carlos; Escrig-Tena, Ana B.; Roca Puig, … - In: Journal of operations management 27 (2009) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10003808988
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The impact of hard and soft quality management and proactive behaviour in determining innovation performance
Escrig-Tena, Ana B.; Segarra-Ciprés, Mercedes; … - In: International journal of production economics 200 (2018), pp. 1-14
Persistent link: https://www.econbiz.de/10011869983
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Performance appraisal and compensation in EFQM recognised organisations : rhetoric and reality
Escrig-Tena, Ana B.; Bou-Llusar, Juan Carlos; … - In: Universia business review : UBR (2016) 50, pp. 72-104
Persistent link: https://www.econbiz.de/10011686077
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Examining nonlinear relationships between quality management and financial performance
Roca Puig, Vicente; Escrig-Tena, Ana B. - In: International journal of quality & reliability management 34 (2017) 7, pp. 1094-1110
Persistent link: https://www.econbiz.de/10011778962
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Does quality management drive labour flexibility?
Escrig-Tena, Ana Belén; Bou-Llusar, Juan Carlos; Roca … - In: Total quality management & business excellence : an … 23 (2012) 2, pp. 159-176
Persistent link: https://www.econbiz.de/10009509628
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Sustainability and Quality Management : has EFQM fostered a Sustainability Orientation that delivers to stakeholders?
De Menezes, Lilian M.; Escrig-Tena, Ana B.; Bou-Llusar, … - In: International journal of operations & production management 42 (2022) 13, pp. 155-184
Persistent link: https://www.econbiz.de/10013531134
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Incremental and radical product innovation capabilities in a quality management context : exploring the moderating effects of control mechanisms
Escrig-Tena, Ana B.; Segarra-Ciprés, Mercedes; … - In: International journal of production economics 232 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495539
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The link between quality management and innovation performance : a content analysis of survey-based research
Segarra-Ciprés, Mercedes; Escrig-Tena, Ana B.; … - In: Total quality management & business excellence 31 (2020) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012256573
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Influencia del gobierno corporativo en el enfoque de gestión de calidad : un estudio empírico en el sector hotelero
Camisón Zornoza, César; Bou-Llusar, Juan Carlos; Roca … - In: Papeles de economía española 102 (2004), pp. 207-220
Persistent link: https://www.econbiz.de/10003022044