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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Prozessmanagement
13
Business process management
12
Theorie
10
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10
Betriebliches Informationssystem
7
Business intelligence system
7
Germany
7
Quality management
6
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5
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foreign aid
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gravity model
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Beziehungsmarketing
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Relationship marketing
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Welt
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international trade
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political factors
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Data model
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Datenmodell
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Decomposition
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Developing countries
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Electronic banking
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German
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Johannsen, Florian
6
Leist, Susanne
5
Zellner, Gregor
2
Faour, Susanne
1
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Banking and information technology : BIT ; a strategic report for top management
1
Information systems and e-business management : ISeB
1
Introduction, methods, and information systems
1
Managing service quality : MSQ ; an international journal
1
Six Sigma in der Finanzbranche
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ECONIS (ZBW)
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Implementing Six Sigma for improving business processes at an automotive bank
Johannsen, Florian
;
Leist, Susanne
;
Zellner, Gregor
-
2010
Persistent link: https://www.econbiz.de/10008654353
Saved in:
2
Six sigma as a business process management method in services : analysis of the key application problems
Johannsen, Florian
;
Leist, Susanne
;
Zellner, Gregor
- In:
Information systems and e-business management : ISeB
9
(
2011
)
3
,
pp. 307-332
Persistent link: https://www.econbiz.de/10009273453
Saved in:
3
A Six Sigma approach for integrated solutions
Johannsen, Florian
;
Leist, Susanne
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
5
,
pp. 558-580
Persistent link: https://www.econbiz.de/10009525067
Saved in:
4
Evaluation ausgewählter Qualitätstechniken in Six-Sigma-Projekten
Johannsen, Florian
;
Leist, Susanne
- In:
Six Sigma in der Finanzbranche
,
(pp. 362-379)
.
2009
Persistent link: https://www.econbiz.de/10003882783
Saved in:
5
Selektion von Qualitätstechniken und -werkzeugen bei der Six Sigma Einführung (am Beispiel einer Automobilbank)
Johannsen, Florian
;
Leist, Susanne
;
Faour, Susanne
- In:
Banking and information technology : BIT ; a strategic …
9
(
2008
)
1
,
pp. 17-29
Persistent link: https://www.econbiz.de/10003644860
Saved in:
6
Konzeption und Evaluation eines Ansatzes zur Methodenintegration im Qualitätsmanagement
Johannsen, Florian
-
2012
Persistent link: https://www.econbiz.de/10009613460
Saved in:
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