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The effects of environmental haptic cues on consumer perceptions of retailer warmth and competence

Jha, Subhash; Balaji, M. S.; Peck, Joann; Oakley, Jared; … - In: Journal of retailing 96 (2020) 4, pp. 590-605

Persistent link: https://www.econbiz.de/10012495497

Convenient = competitive? : how Brick-and-Mortar retailers can cope with online competition

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Retail store loyalty : a comparison of two customer segments

Yavas, Ugur; Babakus, Emin - In: International journal of retail & distribution management 37 (2009) 6/7, pp. 477-492

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Effectiveness of product recommendation framing on online retail platforms

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A strategic choice theory taxonomy of retailers’ strategic orientations

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Perceived Risk in Grocery Outlet Selection: A Case Study in Saudi Arabia

Yavas, Ugur; Tuncalp, Secil - In: European Journal of Marketing 18 (1984) 3, pp. 13-25

States that perceived risk is an integral component of contemporary models/theories of consumer behaviour. Assesses if perceived risk is a determinant of supermarket patronage using Saudi Arabia as an example. Draws the conclusions that: perceived risk is a determinant of supermarket patronage...

Persistent link: https://www.econbiz.de/10014724937