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Services management : an integrated approach
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California management review
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MSI
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Pearson always learning
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Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
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Steering manufacturing firms towards service business model innovation
Kastalli, Ivanka Visnjic
;
Van Looy, Baart
;
Neely, Andy
- In:
California management review
56
(
2013/14
)
1
,
pp. 100-123
Persistent link: https://www.econbiz.de/10010227409
Saved in:
2
Service management : an integrated approach
Gemmel, Paul
(
ed.
);
Van Looy, Baart
(
contributor
); …
-
2013
-
3. ed.
Persistent link: https://www.econbiz.de/10010228093
Saved in:
3
Steering manufacturing firms towards service business model innovation : embracing indicators that reflect market performance
Visnjic Kastalli, Ivanka
;
Van Looy, Baart
;
Neely, Andy D.
-
2014
Persistent link: https://www.econbiz.de/10010357827
Saved in:
4
Servitization: or why services management is relevant for manufacturing environments
Desmet, Steven
;
Van Dierdonck, Roland
;
Van Looy, Bart
- In:
Services management : an integrated approach
,
(pp. 40-51)
.
2003
Persistent link: https://www.econbiz.de/10001779064
Saved in:
5
Managing innovation in a service environment
Debackere, Koenraad
;
Van Looy, Bart
- In:
Services management : an integrated approach
,
(pp. 404-426)
.
2003
Persistent link: https://www.econbiz.de/10001779206
Saved in:
6
Defining a service strategy
Heene, Aimé
;
Van Looy, Bart
;
Van Dierdonck, Richard
- In:
Services management : an integrated approach
,
(pp. 453-474)
.
2003
Persistent link: https://www.econbiz.de/10001779220
Saved in:
7
Steering Manufacturing Firms Towards Service Business Model Innovation : Embracing Indicators that Reflect Market Performance
Visnjic, Ivanka
-
2014
Increasingly, manufacturing firms are turning to services as a new way of creating and capturing value. Despite the potential benefits, evidence suggests that many new product-service providers struggle to deploy service activities effectively, not least because they fail to reflect the presence...
Persistent link: https://www.econbiz.de/10013057335
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