//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
An exploratory analysis of soc...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
39
Konsumentenverhalten
36
Retail trade
17
Einzelhandel
16
Dienstleistungsqualität
15
Relationship marketing
15
Beziehungsmarketing
14
Transformative service research
12
Dienstleistungssektor
11
Service industry
11
Customer satisfaction
10
Health care
9
Gesundheitsversorgung
8
Kundenzufriedenheit
8
Attention restoration theory
6
China
5
Discrimination
5
Einkaufszentrum
5
Gesundheitswesen
5
Health care system
5
Servicescape
5
Shopping center
5
USA
5
United States
5
Cancer
4
Homosexuality
4
Homosexualität
4
Hospital
4
Krankenhaus
4
Krebskrankheit
4
Macau
4
Marketing management
4
Marketingmanagement
4
transformative service research
4
Behinderte
3
Commercial friendships
3
Culture
3
Customer service
3
Digitalisierung
3
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
14
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
15
Aufsatz in Zeitschrift
15
Aufsatzsammlung
1
Language
All
English
15
Author
All
Rosenbaum, Mark
8
Rosenbaum, Mark S.
7
Contreras-Ramírez, Germán
2
Otalora, Mauricio Losada
2
Russell-Bennett, Rebekah
2
Wong, IpKin Anthony
2
Contreras Ramirez, Germán
1
Edwards, Karen
1
El-Manstrly, Dahlia
1
Friman, Margareta
1
Giraldo, Mario
1
Gonzalez-Arcos, Claudia Fernanda
1
Jensen, Jill
1
Kuppelwieser, Volker
1
Massiah, Carolyn
1
Orejula, Augusto Rodríguez
1
Otterbring, Tobias
1
Paul, Justin
1
Ramirez, Germán Contreras
1
Ramírez, Germán Contreras
1
Rodríguez-Orejuela, Augusto
1
Seger-Guttmann, Tali
1
Sweeney, Jillian C.
1
Walsh, Gianfranco
1
Walters, Gabby
1
more ...
less ...
Published in...
All
The journal of services marketing
6
Journal of retailing and consumer services
3
British journal of management : BJM
1
Health marketing quarterly
1
International journal of hospitality management
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
15
Showing
1
-
10
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The restorative potential of senior centers
Rosenbaum, Mark S.
;
Sweeney, Jillian C.
;
Massiah, Carolyn
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 363-383
Persistent link: https://www.econbiz.de/10010389688
Saved in:
2
Value equity in event planning : a case study of Macau
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
Marketing intelligence & planning
28
(
2010
)
4
,
pp. 403-417
Persistent link: https://www.econbiz.de/10008652225
Saved in:
3
Service nepotism in the marketplace?
Rosenbaum, Mark S.
;
Walsh, Gianfranco
- In:
British journal of management : BJM
23
(
2012
)
2
,
pp. 241-256
Persistent link: https://www.econbiz.de/10009564817
Saved in:
4
The restorative potential of shopping malls
Rosenbaum, Mark S.
;
Otalora, Mauricio Losada
;
Ramírez, …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 157-165
Persistent link: https://www.econbiz.de/10011528600
Saved in:
5
Green marketing programs as strategic initiatives in hospitality
Rosenbaum, Mark
;
Wong, IpKin Anthony
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 81-92
Persistent link: https://www.econbiz.de/10011343393
Saved in:
6
Commentary: vulnerable consumers in service settings
Rosenbaum, Mark
;
Seger-Guttmann, Tali
;
Giraldo, Mario
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 309-312
Persistent link: https://www.econbiz.de/10011742682
Saved in:
7
Encouraging male participation in cancer resource centers
El-Manstrly, Dahlia
;
Rosenbaum, Mark S.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011848041
Saved in:
8
Special issue: retailing and consumer services at a tipping point : conceptual frameworks and theoretical models
Paul, Justin
(
ed.
);
Rosenbaum, Mark
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012238483
Saved in:
9
Therapeutic servicescapes : restorative and relational resources in service settings
Rosenbaum, Mark S.
;
Friman, Margareta
;
Contreras …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268821
Saved in:
10
Viewpoint: forever young-gay men and cosmetic medical treatments
Rosenbaum, Mark
;
Jensen, Jill
;
Contreras-Ramírez, Germán
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 9-13
Persistent link: https://www.econbiz.de/10012798377
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->