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Contrasting quality of service experience for northern and southern Mediterranean tourists
Schlesinger, Walesska; Cervera, Amparo; … - In: EuroMed journal of business 10 (2015) 3, pp. 327-337
Persistent link: https://www.econbiz.de/10011480840
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Key elements in building relationships in the higher education services context
Schlesinger, Walesska; Cervera, Amparo; Ángeles Iniesta, M. - In: Journal of promotion management : JPM 21 (2015) 4, pp. 475-491
Persistent link: https://www.econbiz.de/10011433489
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Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty
Pérez-Cabañero, Carmen; Cervera-Taulet, Amparo; … - In: International review on public and non-profit marketing 14 (2017) 2, pp. 253-268
Persistent link: https://www.econbiz.de/10011916392
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Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska; Cervera-Taulet, Amparo; … - In: Tourism management perspectives : TMP 35 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
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Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo; Pérez-Cabañero, Carmen; … - In: Journal of business research : JBR 101 (2019), pp. 536-547
Persistent link: https://www.econbiz.de/10012103470
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Exploring Attendees' experience at a Reggae Festival : a case study of Rototom Sunsplash
Pérez-Cabañero, Carmen; Schlesinger, Walesska; … - In: International journal of arts management 24 (2022) 2, pp. 13-26
Persistent link: https://www.econbiz.de/10013253735
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Segmenting university graduates on the basis of perceived value, image and identification
Jiménez-Castillo, David; Sánchez-Fernández, Raquel; … - In: International review on public and non-profit marketing 10 (2013) 3, pp. 235-252
Persistent link: https://www.econbiz.de/10010193209
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Service quality in public services as a segmentation variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 3/4, pp. 355-369
Persistent link: https://www.econbiz.de/10003501898