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Erfolgsfaktoren des Dienstleistungsexports
Selasinsky, Maren von; Selasinsky, Maren von - 2011
Persistent link: https://www.econbiz.de/10009244470
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Service quality and export performance of business-to-business service providers : the role of service employee- and customer-oriented quality control initiatives
Sichtmann, Christina; Selasinsky, Maren von; … - In: Journal of international marketing 19 (2011) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10008935330
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Serviceorientierung als Erfolgsfaktor des Exports von industriellen Dienstleistungen
Selasinsky, Maren von; Sichtmann, Christina - In: Serviceorientierung im Unternehmen : Forum …, (pp. 469-486). 2010
Persistent link: https://www.econbiz.de/10003943301
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Exporting services successfully : antecedents and performance implications of customer relationships
Sichtmann, Christina; Selasinsky, Maren von - In: Journal of international marketing 18 (2010) 1, pp. 86-108
Persistent link: https://www.econbiz.de/10003960831
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The influence of employee accent on customer participation in services
Bourdin, David; Sichtmann, Christina; Davvetas, Vasileios - In: Journal of service research 27 (2024) 2, pp. 194-212
Persistent link: https://www.econbiz.de/10014580418