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~subject:"Service quality"
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Service quality
Beziehungsmarketing
6
Consumer behaviour
6
Konsumentenverhalten
6
Relationship marketing
6
Branded applications
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
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Service-dominant logic
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Social Web
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Social web
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Brand loyalty
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Brand management
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Continuance intention
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Goods-dominant logic
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Markenführung
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Markentreue
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Marketing theory
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Marketingtheorie
2
Online retailing
2
Online-Handel
2
Psychological barriers
2
Service experience evaluation
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Service-Dominant Logic
2
Social network
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Soziales Netzwerk
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Task-service fit
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Viral marketing
2
Virales Marketing
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Advertising effects
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Affordance
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Affordance theory
1
Arbeitsmigranten
1
Auction
1
Auktion
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Bauwirtschaft
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Behavioral residues
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Beschwerdemanagement
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Betriebsklima
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Fang, Yu-Hui
2
Li, Chia-Ying
2
Cheng, Hsiang-lan
1
Chiu, Chao-min
1
Fang, Yu-hui
1
Sukoco, Badri Munir
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Yen, Chiahui
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Service business
2
Human systems management : HSM
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ECONIS (ZBW)
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On online repurchase intentions : antecedents and the moderating role of switching cost
Chiu, Chao-min
;
Fang, Yu-hui
;
Cheng, Hsiang-lan
;
Yen, …
- In:
Human systems management : HSM
32
(
2013
)
4
,
pp. 283-296
Persistent link: https://www.econbiz.de/10010231557
Saved in:
2
How online service recovery approaches bolster recovery performance? : a multi-level perspective
Li, Chia-Ying
;
Fang, Yu-Hui
- In:
Service business
10
(
2016
)
1
,
pp. 179-200
Persistent link: https://www.econbiz.de/10011722225
Saved in:
3
Value proposition as a catalyst for innovative service experience : the case of smart-tourism destinations
Li, Chia-Ying
;
Fang, Yu-Hui
;
Sukoco, Badri Munir
- In:
Service business
15
(
2021
)
2
,
pp. 281-308
Persistent link: https://www.econbiz.de/10012582260
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