//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumer-brand relationship qu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
105,931
Konsumentenverhalten
103,488
Relationship marketing
31,383
Beziehungsmarketing
30,722
Brand management
19,254
Markenführung
18,840
Theorie
15,714
Theory
15,543
Markenartikel
12,352
Brand image
12,102
Markenimage
11,985
Brand
11,279
Customer satisfaction
9,996
Kundenzufriedenheit
9,786
Online-Handel
9,268
Online retailing
9,251
Social Web
8,772
Social web
8,766
Deutschland
7,647
Dienstleistungsqualität
7,210
Germany
7,037
Online-Marketing
6,824
Internet marketing
6,779
Marketingmanagement
6,306
Marketing management
6,277
Electronic Commerce
6,014
Einzelhandel
5,877
E-commerce
5,819
Retail trade
5,805
USA
5,749
Werbewirkung
5,514
Experiment
5,468
United States
5,458
Advertising effects
5,452
Emotion
4,834
Marketing
4,617
Vertrauen
4,366
Werbung
4,365
Advertising
4,359
more ...
less ...
Online availability
All
Undetermined
3,635
Free
1,211
CC license
191
Type of publication
All
Article
6,289
Book / Working Paper
980
Type of publication (narrower categories)
All
Article in journal
5,905
Aufsatz in Zeitschrift
5,905
Aufsatz im Buch
265
Book section
265
Graue Literatur
141
Non-commercial literature
141
Hochschulschrift
135
Thesis
108
Arbeitspapier
104
Working Paper
104
research-article
56
Conference paper
44
Konferenzbeitrag
44
Collection of articles of several authors
38
Sammelwerk
38
Bibliografie enthalten
28
Bibliography included
28
Case study
26
Fallstudie
26
Aufsatzsammlung
22
conceptual-paper
10
Konferenzschrift
7
Lehrbuch
7
Textbook
7
Collection of articles written by one author
6
Reprint
6
Sammlung
6
Guidebook
5
Ratgeber
5
Conference proceedings
3
Fallstudiensammlung
3
Mikroform
3
Bibliografie
2
Forschungsbericht
2
Handbook
2
Handbuch
2
case-report
2
review-article
2
Accompanied by computer file
1
Advisory report
1
more ...
less ...
Language
All
English
6,957
German
306
French
4
Swedish
2
Finnish
1
Italian
1
Lithuanian
1
Undetermined
1
more ...
less ...
Author
All
Han, Heesup
49
Mattila, Anna S.
35
Prentice, Catherine
24
Usman, Osly
22
Bruhn, Manfred
20
McColl-Kennedy, Janet R.
20
Prybutok, Victor R.
17
Wong, IpKin Anthony
17
Law, Rob
16
Sharma, Piyush
16
Jang, Soocheong (Shawn)
15
Patterson, Paul G.
15
Balaji, M. S.
14
Bilgihan, Anil
14
Gong, Taeshik
14
Sparks, Beverley
14
Van Vaerenbergh, Yves
14
Gil Saura, Irene
13
Kim, Woo Gon
13
Chen, Po-Ju
12
Edvardsson, Bo
12
Grégoire, Yany
12
Gustafsson, Anders
12
Hyun, Sunghyup Sean
12
Qu, Hailin
12
Söderlund, Magnus
12
Benkenstein, Martin
11
Gursoy, Dogan
11
Klaus, Philipp
11
Propper, Carol
11
Quach, Sara
11
Roy, Sanjit
11
Russell-Bennett, Rebekah
11
Sreejesh, S.
11
Voorhees, Clay M.
11
Weber, Karin
11
Ahn, Jiseon
10
Casidy, Riza
10
Hanks, Lydia
10
Hsu, Cathy H. C.
10
more ...
less ...
Institution
All
National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
3
European Health Care Conference <2, 2011, Hamburg>
2
IGI Global
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Christian-Albrechts-Universität zu Kiel
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Friedrich-Schiller-Universität Jena
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Customs Establishment
1
Liechtensteinischer Bankenverband
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Lunds Universitet / Institutet för Ekonomisk Forskning
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Springer Fachmedien Wiesbaden
1
Svenska Handelshögskolan <Helsinki>
1
Taylor and Francis.
1
Universität Osnabrück / Fachgebiet Geographie
1
Verlag Dr. Kovač
1
Vytautas Magnus University
1
more ...
less ...
Published in...
All
International journal of hospitality management
299
Journal of retailing and consumer services
277
The journal of services marketing
187
Journal of business research : JBR
164
International journal of contemporary hospitality management
140
The service industries journal
125
Journal of hospitality marketing & management
122
Services marketing quarterly
91
Journal of travel and tourism marketing
87
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
84
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
71
Service business
69
Journal of service research : JSR
68
Tourism management : research, policies, practice
67
Journal of service management
63
Cogent business & management
58
Journal of service research
54
Asia Pacific journal of marketing and logistics
51
Journal of hospitality and tourism insights
46
International journal of services, economics and management
44
International journal of quality and service sciences
43
Journal of air transport management
43
Managing service quality : MSQ ; an international journal
43
The international journal of bank marketing : IJBM
43
International journal of services and operations management
42
The TQM journal : the international review of organizational improvement
39
Psychology & marketing
38
Total quality management & business excellence
38
International journal of quality & reliability management
36
Journal of strategic marketing
36
Journal of the Academy of Marketing Science
35
Journal of service theory and practice : JSTP
34
Marketing intelligence & planning
33
European journal of marketing : EJM
32
Journal of service theory and practice
32
Journal of Islamic marketing
31
International journal of services and operations management : IJSOM
30
Journal of Services Marketing
30
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of bank marketing
27
more ...
less ...
Source
All
ECONIS (ZBW)
7,196
Other ZBW resources
71
BASE
2
Showing
1
-
10
of
7,269
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influences of
brand
benefits on
brand
loyalty : intermediate mechanisms
Huang, Shyh-Ming
;
Fang, Shyh-Rong
;
Fang, Shih Chieh
; …
- In:
Australian journal of management
41
(
2016
)
1
,
pp. 141-160
Persistent link: https://www.econbiz.de/10011479155
Saved in:
2
Unveiling the dynamics between consumer
brand
engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of
brand
reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
3
Antecedents of
brand
loyalty in South African retail banking
Taoana, Mokgadi Cleopatra
;
Silva Quaye, Emmanuel
; …
- In:
Journal of financial services marketing
27
(
2022
)
2
,
pp. 65-80
Persistent link: https://www.econbiz.de/10013270395
Saved in:
4
Understanding cross-product purchase intention in an IT
brand
extension context
Guo, Yue
;
Zhu, Ying
;
Barnes, Stuart J.
;
Bao, Yongchuan
; …
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 392-411
Persistent link: https://www.econbiz.de/10011970130
Saved in:
5
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
Saved in:
6
Reciprocal transfer of
brand
associations between service parent brands and upward line extensions : an accessibility-diagnosticity perspective
Boisvert, Jean
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
2
,
pp. 222-243
Persistent link: https://www.econbiz.de/10011515426
Saved in:
7
Factors influencing luxury service
brand
extension in a developing country
Ahn, Jiseon
- In:
Journal of consumer marketing
41
(
2024
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10015078766
Saved in:
8
Is similarity a constraint for service-to-service
brand
extensions?
Dimitriu, Radu
;
Warlop, Luk
- In:
International journal of research in marketing : IJRM ; …
39
(
2022
)
4
,
pp. 1019-1041
Persistent link: https://www.econbiz.de/10013471031
Saved in:
9
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
10
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->